At TITAN POOLS, we take our time with your Anaheim, CA Pool Service needs and pay close attention to detail. For a reliable and professional company, look no further and call us today.
This company was hired on my behalf to service a pool at my rental house. This company refuses to return inquiries about servicing done on my pool which was not authorized by me, but they have no problem billing me monthly. Extras are added onto my bill almost every other month without authorization. As soon as I find a new company, this one is history.
Stanley B.
Place rating: 5 San Francisco, CA
Great service; took failed pump to office and they replace just the motor; saved me $$$ and I now have a new quiet pump!
Valerie T.
Place rating: 5 Yorba Linda, CA
This is a really nice store with very helpful staff. However, to get service on your pool is virtually impossible. I tried last year, someone came out to my house, gave me a price, I said I want to proceed and nothing was followed through. Again, I went this year to the store, set up an appointment wanting a salt system, got a phone call back. After giving me a price for a salt system, I said I wanted to proceed and nothing was followed through again. Rediculous. The stars are for the staff at the store and the store. Great selection and such helpful, very nice staff.
Jon M.
Place rating: 5 Fullerton, CA
Professional, knowledgable, friendly, honest and reasonable. What more could you ask for? This is store is well stocked with all of your spa and pool needs, and staffed by individuals that really care about customer satisfaction. Sure you might save a few bucks by ordering the supplies at a major e-commerce site, but you won’t be able to ask questions to friendly pool experts. Besides, it feels good to support a local small business.
David F.
Place rating: 5 Anaheim, CA
I’d seen this little store on other visits to the shopping center but didn’t think of them when I became a pool owner – I went to Leslie instead. What a mistake that was. At the latter, I was upsold each visit and then given the cold shoulder when I dared to return something. But then I remembered Titan. The staff at Titan that helped me(Kevin and Sam) were friendly and gave me great advice. I was never pressured to buy anything even though they tested my water and spent a lot of time with me. I found their prices fair. I expected them to be higher being a small store but that wasn’t true. It’s nice supporting an independent business vs a corporate chain. They have great stores as neighbors, too: Mothers, Yogurtland(my reward for doing my own pool service), and Crown Ace Hardware.
Travis F.
Place rating: 5 Anaheim, CA
I am Local realtor here and Anaheim Hills hills with First Team Estates and I refer all the pool issues to Titan Pools because they are the company they can fix it and get it done the first time right, they have very experienced technicians to get the job done correctly. Dale the owner and Mary that works in the store a majority of the time are always friendly and very helpful.
Carrie B.
Place rating: 1 Anaheim, CA
Don’t waste your time with this pool store. We wanted to support a local business, but were extremely disappointed with the service. They do not return calls, don’t show for service appointments, and offer very little in terms of customer service. They completely wasted 2 weeks of my time and failed to gain any of my future business. What a disappointing experience.
T S.
Place rating: 5 Sedona, AZ
Good place to shop for pool stuff, staff is friendly and willing to help you. Not sure if the prices are high, but I don’t care, they have what I need.
Robert B.
Place rating: 3 Show Low, AZ
I would refrain from reviewing a service and giving them high marks after only speaking with them. Reviews should be based on performance — Not Lip service. While Titan seems to get the job done eventually, their Customer service and response pattern is less than timely and substandard. So as long as you have time to spend on the phone trying to get to them IF you have a problem, or have time to wait for them to get back to you, they are fully satisfactory. The only real issue we had was having a service rep put chlorine in our salt water pool.
Dawn K.
Place rating: 5 Diamond Bar, CA
It was a big relief to speak to Titan Pools — professional and helpful. We have not had our service appt yet, but they helped me out when I needed it, which is great. Thank you!