Sterling Carpet and Flooring

I bought carpet from them in 1999 is very good quality and is still looking great and wearing great. Great service and wonderful staff

I went to sterling carpet to look for top quality designer carpet. I walked in and Lupe instantly helped me and I told him exactly what I was looking for and he found me the perfect carpet made bye Shaw’s Tuftex line which is made out of nylon! He found me this carpet in less than five minutes. I am really happy with their customer service they are awesome, and their selections of carpets were outstanding and their prices were the best! I highly recommend sterling carpet and I would defiantly buy from them again!!! Thank you Lupe for everything !!!

My wife and I researched carpet for a month or so and visited quite a few Carpet and Flooring dealers in my neighborhood. As well as I did look at the big stores such as Home Depot and Lowes to make sure I was covering all bases. I live in Costa Mesa so heading to Anaheim for any services is typically not my first choice. I try to support local business if possible but sometimes you just cannot get what you need. Well the local shops had great carpet options but the pricing for carpet and installation just seemed a little high and was pushing the limits of our budget. Home Depot and Lowes had a much smaller selection and quite frankly not the quality I was looking for to put in my house. As well there just is not that personal touch at those stores as buying carpet is different than buying light fixtures and 2×4’s. I was really in limbo and not sure what to do next when a friend recommended Sterling. I first contacted Dan the manager who put me in touch with Steve Day. Steve has been working in the carpet industry for quite a long time as I recall more than 25 years and was very insightful! My wife and I spent several hours in the store with him looking over samples and laying them out on the floor etc. After reviewing the style of carpet we were considering it was Steve who recommended we look at another option. We took several samples home and well we chose the carpet that Steve picked out for us. Thank you Steve and Dan so appreciate the service, the carpet looks amazing!

I receivedTHE best service, collections and installation from Sterling. I am planning to use them again soon for new flooring! I just need to get over pneumonia!

INEXCUSABLE! My rating for Allan is zero. After having my carpet installed on Feb. 23 and 24 I left 4 messages and one e-​mail for Allan all of which he ignored. Thankfully, I went through Costco for my carpet as it is evident I will never hear back from Allan again. At least I know Costco will stand behind their product and warranty. This is not the way to do business Allan and be assured my 2 friends who were waiting to get carpet will not be using Sterling carpet. I hope your unprofessionalism was worth it for the future customers you lost. I have lived in the same house for 37 years and many of my friends value my recommendations. You will NEVER get one! Hope it was worth it.

I’m so obsessed with my new flooring! I love how everything turned out and couldn’t be happier with the service all around. The compliments have been continuos as well :)
Simply a dream come true.
Master: Alabaster Oak
Throughout the house: Blackstone Oak
Contact Dan Mandel at 714 533 6500 and he will guide you in the right direction.
Thank you again!

Sterling helped me to put hardwood throughout the entire first floor of my home and carpet the entire upstairs. I worked with Lupe who showed me every possible color of grey carpet you could imagine. We ended up picking the first one he suggested and both the install of the hardwood and the carpet were flawless. In order to lay the hardwood, they had to remove an entire floor of 12×12 tiles and they did so with out damaging anything and were able to reuse all of the base boards. On he carpet, we had quite a bit of furniture that we couldn’t move out of the way, but the workers had no problem getting it moved to install the carpet all in one day! I would highly recommend Sterling if you are looking for quality flooring at a good price with excellent customer service.

Go see Chris at Sterling Carpet. She is awesome!!! Picking carpet out can be daunting with so much to choose from. But we told Chris what we wanted, shared a little about our life and home style and she led us right to the perfect choice. Sterling’s pricing is very reasonable and their laborers did an outstanding job with the install. We were able to have beautiful new carpet within the same week. We are very happy and would highly recommend.
Allison Pinsky
Orange California

I had been searching high and low for affordable wool carpet. I live in West LA, and the options seemed to be quite limited, either the richy rich stuff, or all synthetic. I found 100% wool carpet at a competitive price, AND, they were fast, reliable and good at instillation. Beyond those qualities, everyone I interacted with was so nice, not pushy, and genuine. Plus, they were open on the weekend, so I was actually able to drive down without missing work. If I ever need carpet again, or friends ask, I will recommend this place.

Have been using Sterling Carpets for 13 years. We had Ultra Stainmaster Royality Coronation in refinement installed in our Town House, LOVED IT. When we moved into our new home we had the exact same carpet installed and again, LOVE IT! Our tenants also love the carpet in the town house which is holding up wonderfully! We are remodeling our master bedroom and guess what… yes, same carpet will be installed there too! When we moved our neighbor told us that when we are ready for a new carpet he could put us in touch with his good buddy who owns a carpet store, I politely thanked him and told him I’d think about it but I was intending to go back to Sterling as they did a fantastic job in our other house, low and behold our neighbor said,“perfect, it’s Sterling I was going to send you to!” :):

We have been using Sterling Carpets for over 30 years. In our previous house (in 1983) we had the whole house carpeted, and since we’ve lived in our current house we’ve had them do our family room twice (once to replace linoleum, and once due to a remodel) and we just had our ENTIRE (2700 square foot house) recarpeted. There’s a reason we keep going back. They have been consistently amazing to do business with, reasonable prices, and amazing customer service. When you call, ask for Chris — she was very accommodating to the fact that we were doing a 2-​story house following a remodel and needed to do it in sections… their installers came out 3 times and did an OUTSTANDING job! Thanks Chris and Sterling — your business is awesome! (We have also recommended to MANY friends over the years — everyone is always pleased and call us to thank us for the recommendation)

This place was another official shaw reseller (one of the higher status). They had a pretty good selection of quickstep which is mohawk (which isn’t shaw) and has almost no selection of mannington. Anyhow, I was looking at the mohawk and I thought the price was very competitive. For mannington, not so much. In fact, it was about 25% more in cost for mannington.
I gave them an option to see if they would be more competitive for mannington and they never called me back.

Chris Mele was fantastic. She not only expedited my carpet delivery and installation, but she also gave me a great price that saved me money over competing bids for same carpet. Thanks, Chris!

Great carpet company! My family has been using them forever more than a decade –My mom has had then re carpet every home and rental we’ve had minimum 10 places they are always so accommodating! They even send my mom samples in the Mail before carpeting ! Will continue using them! Forever ;)

We are using Sterling flooring after looking through Lowes and other carpet companies. Not only are they substantially lower in price then (say lowes) their products we used are SHAW and they had a great selection that was based on the popular demand that is modern today. So far the Service from Alan is AWESOME. he shows up on time, or a few minutes early. He gave me quotes that were honest and spent extra time with me to help figure out what works best for our house (30 stairs condo) and budget. I trust Sterling because of Alan and going through Costco warranty system followed through with it all. Very helpful and organized! Thank you!

They say they are open on Sunday. So did their answering machine. Yet, I drove all the way here and they are closed!!! How rude.

Had them install 850 SF of Mohawk Smart Strand carpet. I did all the demo so can’t comment on that, but the crew was on-​time and did not scratch walls. Did a great job at a great price! Ask for Sal!

Used these guys 15 years ago and loved the products and
and service’s well… Nothing has changed… still great products and outstanding service, ordered on the phone, set a date, they showed up on time, moved all my furniture… and did it all in record time. Great workmanship !!

I had carpet and linoleum installed in my home after being referred by a staging expert (Marilyn). The price was better than Home Depot and one other carpet company. It was the exact same carpet. Chris from Sterling sent the team out to measure and then install. The team did an excellent job of installation. I am very pleased with my purchase. It looks fabulous! Thank you!!!

We used Sterling Carpet and Flooring after extensive research on carpet options and pricing from various vendors. We decided to go with Sterling based on price but we ended up being equally happy with their quality of work. Price: A+ Quality of Work: A+. I love my carpet, it looks great. And, I’m the most difficult customer because I expect perfection. Thankfully, that is exactly what I got. The installation consisted of about 1600 s.f. and a spiral staircase of carpet. Sterling Carpet and Flooring brought a team that was able to prep, lay padding and install both the entire upstairs of my home and staircase in just one day! WOW! The team was there late and were committed on completing the project which I truly appreciated. Our home is a new construction so we had a large amount of dirt/​mud from our driveway that had not been poured yet — I was concerned that the new carpet would get dirty from the installers walking on our almost white carpet while they installed it — tracking in mud from outside. But, they were very diligent and installed it perfectly with no shoe marks, dirt spots or seams. Also, there were various places where we had a carpet /​tile transition (which had different heights) and they made it look seamless (another concern and A+ execution). We have baseboard throughout which were in pristine condition upon completion as if the carpet was laid first then the baseboards.
Thank you for everything Sterling Carpet and Flooring! We will for sure be back for area rugs and for replacement carpet after my toddlers do their damage ;-)