Mr Tire Auto Service Centers

Anonymous,
Went here last year (approx May ’ 15) , service was good and service manager was honest. Had visited Delaware Ave store in Kenmore and was quoted same service $ 150 .00 more than Milllersport store.
Came here today for inspection and told I had a major manifold oil leak. I had added 1 qt. of oil to car after 4000 miles since last oil change at other more reliable/​honest
oil change store. I told them of only using 1 qt usage after previous oil change and no oil leaks on pavement .
Finally, told me I would need PCV valve, along. with manifold gasket, this would cost 302.40 for the PCV valve repair only, as it was located in a difficult area. Also, wouldn’t you look at the quality of the manifold gasket before implying it needs a PCV valve, as no check engine light was ever on due to poor emmissions?.
I checked my manifold later, a tiny bit of oil on side of manifold, no major leakage, it did not go further down the engine .
Totally untrustworthy, scam place .What happened to the nice, honest, service manager at same location last year? Probably couldn’t handle corrupt, dishonest, commission grabbing shysters he had to work with.
Have every intention of contacting District Manager, and taking my car to dealer to confirm my suspicions. Reminds me of original Delaware Ave visit last year where I would have got scammed.
I remember long lines of cars out in the streets at the old Valvevoline Oil Stations. They got a bad reputation from customers, as they were scamming customers on meeting quotas. A friend of mine worked at one and was advised by management to meet the quota. On a slow day, last customers got scammed to meet quota. Finally, word got out and the techs were wearing sandwich board signs on the streets, soliciting customers, to no avail. Finally, most, if not all, Valveoline shops closed due to no business.
Please use caution and bring someone with mechanical knowledge, if repair is needed, otherwise stay away!
Finally, major manifold oil leak find did not show up on final bill… strange…never have had a oil leak with this reliable car… beware!!!

Have been there twice.
Changing tire is good, but others are not good.
In general, not recommended.

I want to give it one and a quarter stars but there is no option for that. I took a vehicle here needing exhaust work as the repair shop that normally handles this work for me does not do exhaust systems. I visited here because my brother-​in-​law had a good experience here (or so he thought at the time.)
This is a place where the phrase «Don’t piss on my leg and tell me its raining» can come in quite useful. The service manager promises the sun and moon, but in reality, its mediocre at best.
The exhaust work was done and I paid and began driving home. If I was blind, I would swear that my car had been mixed up with a ’69 GTO with glass packs. I can’t imagine that this car would meet noise ordinances, and I don’t want to draw attention to myself, especially at stoplights where a noise like that is going to suggest a challenge to drag race.
I returned for their opinion, and the service manager said that either the system was defective and it could be returned for another, or I could opt for a more expensive system. After some more thought and looking the car over on the lift, he said it was probably that the system was not clearing the bumper and I was getting a reverberation back there. The previous system had chromed exhaust tips that cleared the bumper and obviously quieted the system. Of course by the time they said this was the issue, the old system had been carted off by scrappers, and the chrome tips which may or may not have fit the new system were long gone.
The service manager said he could order the parts for the next day, and gave me the bill for the wholesale price of the tips. A better service center would have offered complementary tips because they should have realized how loud the car was after the completion of work instead of sending me home, and then requiring me to come back for fine tuning.
It’s not like a custom suit being made where there are multiple fittings to get it correct. You order the part for this vehicle, test it, and if it is obviously not working as designed, you do not send the customer home.
Now my car sounds a bit more tame, perhaps a Camaro Berlinetta exhaust note. That is still too loud for this car, but at least I am no longer being goaded into James Dean /​«Rebel Without a Cause» race challenges by every insecure motorist desiring 0 – 60 superiority in a boring generic gray, tan, or black sedan as I wait at a red light.

Mr. Tire is a great go-​to place for tire repair. I had a flat tire and used their online coupon for a free flat tire repair. I made an appointment online and came in that afternoon. My only issue was that it took a lot longer than I had anticipated — an hour for a flat tire repair? Meh.
Great deals online, make sure to check them out for car maintenance needs!

Their new tires are competitively priced, and their free flat tire patching coupon is handy. I’ve been going there for years, but the recent string of incidents have made me conclude that their technicians are often in a rush and absent minded. The first incident was about two years ago, when I requested an oil change and winter tire balance and swap. The technician forgot about the oil change, called it a day, and I still got charged for the oil change. Shortly after the first incident, they blocked the see-​through window from the waiting area to the work bays. The second incident was a recent tire patch and brake adjustment. They charged me for a patch that didn’t actually happen (since the foreign object didn’t really punctuate the tire), and they magically did the brake lubrication and adjustment without even taking off the tires and just squeezed some lubricants through the seems. I could tell that the wheels were never taken off, since the lug nuts needed a special key and they never asked for it, and there were no traces of «hand prints» on my dirty alloy wheel.
All in all, I’d go there to get new tires and patch my tires, but would keep an eye on their occasionally shortcut-​taking technicians and avoid doing anything too complicated with them.

Just went there today for the first time. Had never heard of them but Valvoline recommended them for putting on the tire as they didn’t have the equipment for it.
I asked for prices for a rim, tire, oil change & NY state inspection… and the guy answering the phone didn’t seem to know prices… but when I told him I was looking for quotes so I could go with the best deal, he found out for me.
I called in same day and although they’re not «allowed» to do same day appointments, they still jotted me down for an hour later. I just went in for the rim/​tire change, but he didn’t know it at the time I ended the call. I had both «new» rim and «new» tire already in my trunk and they still did it for me. :)
I waited a little longer from what they said (they said about 30 – 40 mins, but was there for 1 hr), but for being spur of the moment and the price… It was a good deal. :)
I decided to go elsewhere for my oil & state inspection as that wasn’t as cheap there, and being currently unemployed… I’m pinching every penny I can. :)
Still, I’d look them up if I needed something again. :)