I called about a simple repair regarding a 5-foot blind that I may or may not have purchased from them. I was happy to pay for the repair regardless. The woman to whom I spoke was incredibly rude from the outset. She did not want to speak with me unless I could say definitively whether I had bought the blind from her. She also expected me to take the blind down to get this information. She also kept repeating that«he» had gone out and would be the one to deal with this. However, she would not say when«he» would return or even seemed agreeable to I hung up in frustration and called back when i could not find another company that might be able to fix the blinds. The same woman answered and remained hung up on whether I had bought the blinds. She told me that they had records going back 25 years. Trying to understand why they could not find a record of the work in my house, which had to have happened in the past eight years, I asked her how the company organized its records. She hung up on me. I called back hoping to speak with someone else. The woman told me that the company could not do business with me.
Frannie Z.
Place rating: 4 Haverhill, MA
I’ve shopped Curtains ‘More several times. They have nice quality curtains and a larger selection than you’ll find in most department stores. They can get a little pricey depending on what you might be searching for. They also carry window hardware and small home décor items. Overall a nice place to shop & get some ideas. Just make sure you’ve shopped elsewhere to make sure the price is comparable to what you might find elsewhere.