Cafe Zupas

Worst Zupas experience ever! Will never come back to this location. 10 employees working and 3 customers in line took way to long to get our food everyone was goofing off and struggling to do their job. They were rude and impolite. We saw them eating behind the counter with gloves on and didn’t change it, nasty.

Zupas has gone WAY down in my family’s book. They offer TINY portions now– $ 9 for a sandwich and one scoop of soup. The staff is super unfriendly, engaging with each other more than the actual customer. Super turned off with this location and the staff, and the food. Honestly could easily find 5 other restaurants that offer the same food but better quality. Worst way I spent my money.

Customer Service at this location is awful. manager «Tiffany» has No skills and likes to argue With the diners… rude rude rude…
If I wanted cold soup I would of opened a can of Campbell’s…

The service was rude. Apparently I didn’t read their instructions tried ordering a sandwich standing in the wrong spot. The mixed up our order with the folks in front and in back of us in line. The soup was cold, and I know this seems silly but the ribbed bowls makes it impossible to get the last spoonful or so out. The taste of everything was fine but a few tweaks could make this place as good or better than a Panera Bread. This place seems to be copying Panera Bread but with a metrosexual twist. Bright colors and complex ordering procedure. I want to read the menu and walk up and order, and not worry about if I’m standing at the soup/​salad/​sandwich station.

I have never had such a bad experience in a Zupas than I am having right now. The dining area is a disaster, the girl that took our order was flat out rude and demanding. The girl at the end of the line literally threw our bread and strawberries in our general direction. Our tomato soup was disgustingly thick and chunky my panini was burnt on one side and my daughters grilled cheese was cold and the cheese unmelted. The entire staff treated my family like we are such an inconvenience. I will never EVER return to this Zupas. I would rather drive to the next town than experience this restaurant again.

If you want to take out for more than 4 people don’t bother.
You will wait 10 minutes to get to the salad guy who will ask you how many in your order. Then, when you tell him 5, you will be told to go directly to the second register so you don’t have to repeat everything more than once.
When you get to the second register you will be told that it will be at least 30 minutes before they can have your food ready. This is evidently company policy.
I knew exactly what each item in my order was to be. It would have taken me less time to order 5 things than the majority of the people around me, who still even after looking at menus all the way through the line did not really know what they wanted.
You lost my present and future business

Take order policy STINKS! Stood in long line only to be told by the girl making the salads that I had to go to the call-​in order register to place my order. Waited over twenty minutes for my food. Meanwhile people behind me got their food. Won’t be back!

Had to remake a sandwich be cause it dropped of the face of the earth. Once remade it was done wrong according to how it was wanted done. I was blamed for not retelling them. Also pieces of toothpick was found in the shredded meat.

Café Zupas will always be a quick lunchtime favorite.
This location in American fork is SLAMMED during the lunch hour, so you may want to get there an hour before or after 12:00.
As you would expect, this location maintains the standard of excellence that all of the Zupas locations typically uphold. Friendly staff, fast service, and delicious food. Something I have been noticing lately is that for whatever reason, the Chicken Enchilada Chili seems to be slightly different from other locations. Trust me, it is the only soup I order and I order it every single time. It is still good, but definitely slightly off from other locations. Which brings me to my recommendations
If you haven’t tried Zupas yet, I promise you can’t go wrong with my usual. Chicken Enchilada chilli and a Honey Bacon club hot panini sandwich. Both are the perfect pair — so much so that I usually dip my sandwich in my soup. The chilli is always hot, with a great pairing of a creamy soup base with black beans, corn, and chunks of grilled chicken. The honey bacon club is exactly as you would expect, cheese, honey mustard, turkey, bacon, and tomato all pressed tightly inbetween two delicious pieces of bread. To top it all off, they give you a piece of bread and chocolate dipped strawberry to finish the meal on a sweet note.
For the price of $ 8 and change, it is hard to beat Zupas. I never hate myself after eating here either, which tends to make me assume that it is reasonably healthy.
If you are looking for a quick and tasty lunch meal, head over to Zupas. Today.

Their food is not as good as it was a few years ago, they have screwed up my order the last few times I’ve gone in and I found a live bug in my salad. Won’t be going back.

I’m new to Utah and had never heard of Zupa’s. My husband, being from Utah, suggested Zupa’s one day while we were out and I was craving a salad. He seemed like he was about to let me in on a very delicious secret…
I don’t remember the name of the salad I ordered, but it had strawberries and blueberries in it. I was extra hungry so I asked them to add chicken to make the salad more substantial.
The service was fast and pleasantly friendly, even at busy lunch time. The establishment was clean and bright.
My salad was giant! It was so fresh. The lettuce was crispy and ice cold. They were generous with the berries, although more chicken would have been awesome.
I don’t think I said a word to my husband during lunch. I was completely preoccupied with just how incredible and flavorful my salad was.
I thought the prices were fair, and that was before the fresh baguette slice and chocolate covered strawberry.
I will happily return!

Large Asian Citrus Salad — too small. A $ 9 salad should have atleast $ 2 of lettuce. Boo. Wont comw back here for a slad again.
It did taste great tho! Get their soups.

This place can get pretty busy, but they are always quick and always friendly. Never gotten anything I didn’t like here, their TBA and lobster bisque are my personal favorites. Always clean, and clean restrooms. Pretty generous portions for the price. Plus they have some great seasonal items too. Feel free to sample any soups!

The soup and sandwiches here are the pinnacle of eating establishments of this type. The lobster bysk is my favorite and the grilled ham and cheese is very tasty. I eat here probably twice a month. The service is fast and I never wait in line longer than 5 minutes.

(3.25 stars) Tuesday’s working lunch while visiting my Orem client saw someone drive to Café Zupas for takeout. He was gone for a bit longer than expected, with the locals explaining that Zupas during lunch hours can be a bit slow.
Café Zupas appears to be a regional chain in Utah, Idaho, Nevada and Arizona, specializing in soups, sandwiches and salads. Their marketing is of an upscale and healthy alternative to fast food, a pitch which had me wary. I usually try to eat well, but experience has proven that when calories, fats, sodium, carbs, sugars and the other sins of healthy eating are too greatly reduced, the food wrappers may have more flavor. This wasn’t the case at Café Zupas, and while I’m grateful, I’m also now quite suspect of whether «healthy» is better interpreted as «healthier.»
Ordered was a soup and sandwich combo; New England Clam Chowder and their spin on an Italian Club sandwich. Accompanying the combo was a small wedge of baguette and a chocolate-​dipped strawberry. These were nice touches.
The New England Clam Chowder avoided the starch-​laden mess that a mass-​produced milk-​based soup can so often present. Instead, the texture and consistency were good. The chowder was quite light on clams, and a touch heavy on salt, but generally enjoyable. Their Italian Club sandwich was billed as containing «ham, Genoa salami, turkey, roasted red peppers, Muenster cheese, mixed greens, tomatoes, and house-​made balsamic spread.» Although Muenster, rather than provolone, was a curious choice, the Italian Club delivered. Flavors were discernible, balanced by the balsamic spread, and (with the exception of the ciabatta-​style roll), of a good quality. The ciabatta lacked both the texture and supporting flavor notes of a quality product.
Judging from their menu pricing, Café Zupas offers good food at prices which are quite reasonable. Those expecting to find truly healthy fare, or who are practicing the vegetarian spin du jour will probably characterize their Café Zupas experience as a «crash-​and-​burn.» Personally, I enjoyed my lunch.

Every time I visit Café Zupas I always leave impressed. I’ve tasted about half the menu and can’t say I’ve discovered anything I did not enjoy.
I am generally not big on salads unless I’m eating at Zupas. The salads are top notch along with the soup and sandwiches. I epically like the Turkey Bacon Club, the Lobster Bisque, and the Asian Citrus Chicken Salad.
Zupas is branded as a healthy place to grab soup and salad. Do not be fooled. There is a reason the calorie content is kept confidential and not available to customers, even when requested. Having said that, the food is incredible and is pretty gourmet for for under $ 10.
Check out my Picts of the Asian citrus chicken salad and the TBC

For this California Unilocaler, $ 8.29 for a hot panini and a salad is a sweet deal, especially when it includes a free chocolate covered strawberry!
Zupas is setup like Chipotle where you get in line and watch the process of your meal being put together. Everything was quite good, but probably not that «healthy» compared to California, but its relatively healthy for Utah, which is overwhelmed with fast food and chain restaurants.

We were just passing through and hoping for a healthy lunch instead we found the worst excuse for a soup and sandwich restaurant I’ve ever come across. The berry salad was watery, the «vegetarian sandwich» was a load of mayo with tomato and shredded lettuce and one piece of cheese. The Turkey bacon club was on cold fake panini bread and was inedible. The chicken tortilla soup was salt soup. We tried to eat it, but ended up throwing it all away and starting over across the street.
Oh yeah, SO loud and crowded!

The service is great. The food is just okay. The lobster bisque isn’t anything special. The crème brûlée is pretty bad. It was like eating pudding. It had almost zero flavor. The sandwiches were greasy and lacked flavor.

Love ME SOME ZUPAS! It’s great fresh food fast. They make it in front of you so it’s not wrong. You can change up ingredients to fit your needs. Salads, sandwiches, soups & yummy desserts. They always give you a piece of sour dough bread & chocolate covered strawberry. I love to pick up a salad before work at least twice a week. :-)