Budget Bikes Inc

On 11/​27/​2015 I made a $ 200 deposit what was being advertised as a 200CC engine go kart from Budget Bikes in Alvin TX. While I was on the phone with Steve Keene, the owner, I explained to him that this go kart was a gift for my children and that I would be at his location in one week to pick up the go kart. On 12÷4÷2015 my wife and I physically drove down from Georgetown TX to Alvin TX (3.5 hour drive each way) to pick up the go kart. Upon arrival to budget bikes in Alvin the go kart was not at budget bikes and Steve was at his «warehouse picking up the go kart» according to the employee working the counter. After waiting for 20 minutes, Steve shows up with a go kart. My wife and I went outside of the store to look at the go kart and my wife noticed that there were scratches on the ignition and side tubing of the go kart so she asked Steve if this was a used go kart. Steve replied that the go kart was new and that the scratches were from the shipment process and that the scratches are a typical issue he deals with regularly. After we looked at the go kart we went back inside the store and I paid the balance of $ 1933.93, we then went outside and loaded the go kart.
Upon arriving to our home we noticed that the go kart did not have the keys in the ignition so I called Steve and asked where the keys were. Steve replied that he had forgotten to give us the keys, owners manual, and tools that came with the go kart. Steve then said that he would overnight these items to me in Georgetown. At the time of our conversation it was 20 minutes till 5 PM on 12÷4÷2015 and I told him that there was no way I would get these items by the following day, he stated that his wife was en-​route to the post office and that he would call me back. Steve calls me back at around 6 PM and states that his wife had overnighted the items and gave us the tracking number. After looking up the tracking number on the USPS website it clearly showed that the items were not overnighted and we did not receive the keys and owners manual (tools were never sent) until Monday afternoon 12÷7÷2015.
At this point we finally have the keys and owners manual. After reading the paperwork on the go kart it stated that it was a 170CC engine and not a 200CC engine as listed online and on the bill of sale. I then called Steve to confront him on the size of the engine, he was silent on the phone and had no comment on the fraud he had committed. On the online add Steve has on his website:
, not only did it state that the go kart was a 200CC engine but also that children ages 12 to adult can operate the go kart which is also a fraudulent statement as the owners manual and a sticker on the floor board of the go kart state that «NEVER operate this vehicle if you are under the age 16.»
Steve has now changed his website to show the exact same picture as before with the same verbiage but listed as a 170CC engine. Bottom line I returned the Go Kart after it only ran for 2 hours and then would not start. After seeing all of the complaints on Unilocal I wish I would have checked this business out prior to wasting my time and money on such an inept self professed place of business.

Service SUCKKKKS. when u come here, plan on staying for a while. The dude who owns the place has no clue how to run the operational part of the business. Get organized, hire more people and stop making your customers wait forever. Had I know then what I know now, I wouldn’t have given this jerkoff a dime

Horrible service. Dude has no clue as to how to get organized. Aside from this his web site which he directs you to is not up too date. Info on web site compared to actuality is not the same.
Another tool he will direct you to us phone. Well it will help if he answers it to begin with.
He take no responsibility for his short comings as a business man. And apologize is not in his vocabulary.

Unfortunately I did not read Unilocal before purchasing a motorcycle from this business.
Anyway, I purchased a motorcycle in June of 2014, and from day one I asked the business to provide me with a maintenance schedule or a handbook. To this day I have not received that. But that is not really the problem. I found out the bike is a copy of the Honda CRF230 and so I maintained it according to Honda’s schedule, in fact I changed oil more often. Nonetheless on Oct 26^th, after driving a total of 1000 miles, the bike broke down to the point that it had to be towed back and was subsequently delivered to Budget Bikes on Oct 28. Now is December 19^th and so far I have not gotten my bike back, and the only statement I have heard from them was that their «Service Department» is not in. Whatever that means for 2 months.
But the best is still to come. Usually the state of Texas allows for about 3 weeks to have the tax slip and the title to be delivered. We are now almost at month seven and I still have not received neither the tax slip or a title. To me this very much smells like the textbook case of fraud, because now I am out of my AND my bike.
I am in the process of unleashing holy hell upon this business with everything I can. My next step will be to press fraud charges with the state and the tax office may also be interested.
I can only warn everybody to NOT buy at this location, no matter how good they lie, because basically thats what it is. The moment they open their mouth a lie is going to come out.
If you are like me and have already purchased, my advice is again, to NOT believe whatever they say, do everything in writing, they are not good in that and take them to court as soon as you can. I am in the process of preparing a lemon law case against them. quite frankly I do not believe there will be many judges understanding that a new vehicle breaks down at 1000 miles and is then not repaired by the seller.
Why do I have to give them one star? Zero stars would be better.

I really hope people research their type of purchase before buying from budget bikes. They have a Lack of integrity, and lack of respect for the hard earned dollar that you invested on your purchase from this place! If you can imagine taking your car into the shop for a minor repair, and then having them catch it on fire, to the point of barely maintaining it’s structural integrity. then he charges you labor for catching it on fire with the gasoline, and matches. This best describes Budget Bikes Service Department! My Daughters Go-​kart spent 40 days in budget Bikes Service Graveyard! I waited 40 days for a $ 15 part that was not replaced until I arrived to pick it up. I spent 8hrs. trying to bring it back to the condition I dropped it off before my daughter witnessed the condition it was in. This man is the slum lord of A TV sales!

(I am updating my update to notate that, while the scooter was not for me, I was the one that went into the establishment and purchased the scooter alongside my counterpart. As well as communicated back and forth with the facility regarding getting things squared away.) As there has been some negative feedback sent to my personal email (that is not linked to Unilocal) regarding my personal feelings regarding this establishment, I am re-​writing my review as I am being notified that apparently I might be sued should I keep my original opinion up. My personal opinion is that I do not feel this is an establishment that I personally would ever return to. Nor would I be allowed to since I received an email stating that I was banned after I had contacted the BBB regarding my experience. As one can see, there are no acts of slander or libel, just personal opinion. In editing my reviews and deleting the back and forth between myself and the «owner» (in quotations because one never truly knows who is posting online) that I will no longer receive emails nor responses to my reviews. Not sure if I can be sued after posting straight facts and stating my personal opinion, but I’m sure I will be notified again should that be the case.

A scooter was purchased for me from this dealership. After 2 weeks I never wanted to go back to this place but circumstances didn’t allow that. My gas gauge never worked. I was told shaking the bike would free the gauge. Although they offered to check out the issue, repeated incompetence over 2 months regarding the overall purchase Helped me make the decision to pay a mechanic to look at it for the gauge and due to incompetence just check the bike out since I had no confidence in this company. Yes the gauge was stuck and shaking it would not fix it. Overall no major issues just some missing screws on the frame and screws not the correct size on parts of the bike. But I guess you get what you pay for, right? Honestly the cheap pricing isn’t worth the headache of dealing with this place. They don’t care about the customer at all. And any issue will be deflected and somehow be made to be the customers fault. It was worth spending money elsewhere on a mechanic just to avoid the headaches this place has caused. Took TWO months to complete my purchase and tons miles and gas driving to and from this place. This is a VERY poorly run business and I suggest you look elsewhere for any purchase.

I purchased a «red batman go-​cart» from this establishment on 8-​24-​2013
When I purchased it, I was instructed by Steve Keene, the owner, to change the factory oil that was in the machine after about the first few hours of use with either 20w-​50 oil or with 10w-​40 Castrol Synthetic oil. I immediately did exactly what he told me to do and changed the oil that day after my daughter drove the machine for a while.
After the go-​cart began smoking excessively and stopped operating about 6 weeks later (I checked the oil level everytime before she drove it), I delivered the go-​cart back to Budget Bikes on 10-​26-​2013 to be repaired according to the published and written warranty. Steve told me that warranty work took priority and that he should be contacting me within 4 to 5 days.
I received no call from Budget Bikes. I repeatedly call them and Steve always tells me «I’ll call you right back». He has never called me back for over a month now. I’ve called him at least twice a week. Sometimes three times a week.
It is clear that my request for repair has been ignored. I will be filing a civil law suit against Budget Bikes in Brazoria County unless he makes it right very quickly.

Terrible place to fix your bike. I am posting this review about the service department only. For all I know sales may be great but I really really want to warn people about servicing their motorcycle here. This place just cost me $ 500 out of pocket. A year ago, after long storage my bike would not start and needed basic maintenance like carb cleaning and oil change. This place was the cheapest and also offered to come pick up the bike at no cost since I could not start it. It took a while to get the bike back, probably 3 weeks or maybe longer from what I recall but that is not even why I am unhappy. After they worked on the bike it did start which is better than before but just today I went to sell it at a Yamaha dealer. After they inspected the bike they discovered that some gaskets were not put together properly which was causing a slow leak. They said this would only happen after an oil change or carb cleaning. Also, there were some tubes (forgot what they called them) that were completely disconnected and they showed it to me. Pretty much my bike was running on just 1 cylinder. The certified Yamaha tech said that who ever worked on it had no idea what they were doing and to fix all the mistakes it cost me since they deducted the service charges from my buy back. No one else performed service on my bike other than Budget. I wish I have discovered this sooner but unfortunately I don’t know much about motorcycles mechanics and did not use it much at all after servicing it. Please think twice before servicing your bike here because it may cost you more in the long run when you have to fix the mistakes.