Silverstein Neal T MD

I would not recommend this office to anyone. I have had so many problems with them since establishing care here two years ago, such as the following:
–they disposed of all three of my kids’ medical records that I had transferred from Atlanta bc a few months passed before we had appointment, despite the fact that they were not due for annual and then refused to do immunizations when we came in bc they didn’t have records. I had to pay for each record that I requested after that since Atlanta office had already sent before.
–when my son had lump on neck/​suspected cyst they would not let me schedule an appt two days out and required we come the next day despite it not being an illness and then had us sit on the «sick» side when I arrived with all three of my healthy kids.
–front office blonde girl rude on phone and not reasonable.
–the NP and doctors are nice but when the whole experience is made painful by policies that don’t make sense I prefer to go elsewhere.

Dr. Silverstein is a pediatrician recommended by a mom friend of mine. I decided to break up with my former pediatrician, Dr. Chabon of Hunt Club Pediatrics. I was tired of waiting 1 – 2 hours to see Chabon and once I finally did see him he would act rushed and out of sorts. As a direct opposite Dr. Silverstein is always cool and collected. He doesn’t have much of a personality but he seems to know his stuff. The office staff is friendly too. And guess what? I’ve never waited to see Dr. Silverstein! His office doesn’t overbook like Chabon’s does. I usually don’t even sit down in the waiting room because I know I’ll be called right back. Even though the drive is farther, so far I’m happy I made the switch!