This is one of the rare two story H&M stores. Men’s stuff upstairs and Women’s downstairs with the fitting rooms. My daughter likes this store so in we go every time we are here. Overall not bad clothing or prices.
Ms Fabulous Jay R.
Place rating: 4 Orlando, FL
I love their prices, and fashionable kid selections. They offer something for everyone. .men, women, children. You can get great sales. Attentive staff. Great shoes aswell.
Cyndy M.
Place rating: 1 Atlanta, GA
Cute clothes and all, but I just had literally one of the worst customer service experiences I’ve ever had in all my shopping experience. Went to H&M because I had a gift card. Waited in line for over 10 minutes, got up to the register with approximately $ 90 worth of merchandise. As I went to pay, I was searching in my purse, and couldn’t find my gift card anywhere. So as not to hold up the line for others, I asked if they could suspend the sale, so I could go off to the side and look through my purse for the gift card. When I came back to the same Clerk who rang my sale, he informed me I would need to wait in the line all over again… The line which now stretched about 12 people deep. My sale was still in the register suspended… But they wanted me to go back and spend another 10 – 15 minutes in line. Seriously? Walked out. They lost that sale. I really am floored that they would do this. He even asked his manager, and she said yes, she has to wait in line again. Regional manager, anyone higher up at H&M? Is this really how you want to treat customers?
Joel S.
Place rating: 1 Orlando, FL
It might look good, but it’s really crappy, cheap clothing. I’ve bought a lot of stuff at this store and nothing holds up. The styles are modern and fresh, but they don’t look like that after a couple trips through the wash. They also do some very deceptive things in their stores. They have a sale rack with a sign on top that says $ 10. I found a pair of jeans on this rack that I liked(and that fitted) so I took them to the register. Sorry, those are $ 25. «but those were on the $ 10 rack» I said. She says, well… you have to look closely at the sign… it says $ 10 and up. So I actually went back to the sign and sure enough in type that was about 1⁄32 of an inch high the disclaimer was there. Crappy clothes, crappy tactics means I won’t be back and you should keep going too.
Janene H.
Place rating: 3 Apopka, FL
The first time I went in to H&M I found jeans and a cute top that fit really well and was inexpensive. Since that first visit my finds have been hit or miss. I’ve found a handful of cute things that I love wearing but I’ve also spent an hour to come out empty handed. It seems like the style of the store changes– either its hot or cold. They do have some really adorable kids and baby clothes at great prices. Even if I don’t find something I usually find something for the kids. In fact, the racks seems to be so packed it can be hard to shop. Often times the items they have are a disheveled wreck. This is why it can take hours sifting through the mess to find something you want to buy. The staff is generally tough to find and even tougher to get help from. I asked one girl with help regarding size. She mumbled something then proceeded to disappear. I couldn’t find anyone else working that part of the store. Very frustrating. They really need more staff and better training.
Michelle M.
Place rating: 3 Indianapolis, IN
Although I haven’t bought anything recently, I still usually walk in to browse almost every visit I the mall. Big store with guys/kids line upstairs. I do like their tanks which last time I saw were $ 7, and nice enough to layer for work! I’m not usually greeted by staff, so I’m not sure if that’s a bad or good thing for people, but since I’m usually just browsing or there with a friend, I don’t mind.
Tom A.
Place rating: 3 Orlando, FL
One of many clothing stores around the Altamonte Mall, I came in here to see what this store has to offer. There is lots of good clothe a bit expensive and they even have a second floor up stairs with mans clothe, there is different styles and the staff seemed ok. From what I saw and heard this store seems very popular but actually did not buy anything I just happened to stop by in here while in the mall. If you want good brand clothe at a somewhat expensive but nice and good style clothe this is the place to go.
Shayra A.
Place rating: 4 Orlando, FL
Yeahh! I just realized how outdated my worth-drove is. Came here and loved their tops. I couldn’t stop grabbing tops. I saw this store in Los Angeles and I just wanted to buy the entire store. Is it the best quality? Probably not, but it’s not expensive either. Totally agreed with my friend Arlene S.
Arlene S.
Place rating: 4 Winter Springs, FL
So glad when H&M was brought to the altamonte mall. I have been to stores in chicago, new york and charleston. I was sad there wasn’t one close to me in florida. This store is two floors. Top floor is men and bottom floor is women clothes/accessories. I usually run in here real quick when I am at the mall to see what they have. I usually find cute, trendy and funky tops here for a real good price even though quality is not the best. They also have dressier work type clothes available. I love the different headbands and hair accessories they offer.
Colleen B.
Place rating: 4 Orlando, FL
Inside Altamonte Mall, this H&M is pretty big. The staff is not the best but they are pretty nice. It’s always super organized and clean when I go in and they carry a ton of sizes which is a win. I love grabbing a few bold pieces from here. I don’t really go to the mall for much so I just park in the back entrance near Macy’s, walk into H&M and Forever21 and then jet.