AT&T

We live on the area, and wanted to visit here today to add another line. I called twice to check on the opening hours today. Both times, it said thank you for calling your AT&T store and that all calls are recorded. Then it hung up. Twice! Imagine a phone company doing that. I do not think I will go here, just stay with the Shop near Altamonte mall!
Disappointed, and haven’t even visited there yet!

I went here at the beginning of the month to purchase a new phone, Galaxy s6 edge. So I already knew what size, color and plan I was gonna get. The lady helping me was asking the right questions and being helpful, but because I didn’t want to do the «next plan» the manager got involved. He literally was arguing with me because I didn’t want to it. To find out they didn’t even have the phone to sell me either, it would’ve be mailed to me. So, I just asked her to cancel the process and I’d just go to somewhere else. Then another gentleman steps in and starts writing down all these number to show me it’ll be cheaper (I had budgeted everything before I even came to the store). I said no thank you, but he didn’t stop trying to explain it to me. I’m sure he had a point but they didn’t actually have the phone. I eventually got the phone at the att store in Lake Mary.
Today I went back just to buy a cell phone charger, it was the closest store. My plan has benefits through the government so I get 50% off all accessories. The gentleman, Marcus, at the Lake Mary store informed me of this when I bought the case. Anyways the gentleman at this location grabbed all the stuff I was getting and carried it to the counter for me. Unfortunately they can’t do any discounts through my plan or anything. When I asked why, he said that store wasn’t authorized to do so.
So I don’t understand the point of this location.

I love AT&T of Jamestown Plaza! The people that work there make it easy to own the latest and greatest technology AT&T has to offer! I’m telling all my friends to see the guys at AT&T Jamestown!