Advanced Car Service

DON’T USE THIS CAR COMPANY! !!!
This car company is a complete rip off, the driver took me on a «scenic route» which added another 5 miles to the trip and instead of 15 minutes it took half an hour to get to my destination. The $ 50 quote doubled when it was time to pay and I never saw a cab meter or I would have gotten out regardless of the importance of my doctor’s visit.
The only positive is that they have nice town cars

Smoke and mirrors operation. They have a fancy online reservation service and Email confirmation system but apparently no cars or drivers.
«Carl» was supposed to pick us up at LGA but when he didn’t materialize as promised we called and were told by the manger that «someone else“had got in the car and miraculously convinced the driver to take them to a destination in the opposite direction than the driver had been instructed. Apparently the fancy reservation was never communicated.
ACS manager indicated there was «nothing he could do» — how about 20% off our next reservation? Thanks ACS — not likely.

Whatever you do, DO NOT RELY ON THIS CAR SERVICE COMPANY. I phoned the company on March 30, 2013, at 1:10 pm to request a car from my home in Tenafly, to the Secaucus station, exit 15X on the NJ turnpike. I was quoted a price of $ 50.00 for this trip, and was told that the car would be in front of my home at 1:45 pm. At 1:45 pm, when the car was no where to be found, I phoned the company only to be told by the dispatcher that «the car would not be available for this call.» I had to jump into my car, stitches and all after having had surgery two days prior, to drive my daughter to the train station so that she could catch her train. The service provided by this company is substandard, to say the very least. If the car was unavailable, then I should have been told so during my initial contact with the dispatcher. I would’ve have happily phoned other services in the area. Again, if you have a time frame that you need to stay within, THIS IS NOT THE CAR SERVICE TO TRUST.

If you are in need of a car service, call this group. Mike, the dispatcher is very pleasant and professional; as was my driver Robert. I will use them again when in the area.