Whitfield Tree Service

Best tree company I ever did business with. James and Christina are very friendly affordable and easy to deal with. Excellent service would defiantly recommend

I have been a customer of Whitfield’s for over 5 years. They were recommended by one of my neighbors. I have been extremely happy with both the service and the value. If you are looking for tree service or landscaping I would definitely recommend giving them a call.

I have ordered firewood 3 times from Whitfield, and the last two experiences were not good. The last oder was delivered almost a week late. I did not get a call telling me that the wood was on the way until it was practically at my house. I left them a voice mail stating where NOT to stack it, and they put it in exactly that place! I had to move it — after I paid a fee for them to stack. I asked them to come back and got a text basically tell me off. I left a check in the mailbox as requested. I got a text the next day that the check wasn’t there. They went to wrong house. Other than not showing up at all, I don’t know how their performance could have been worse.

They promise one thing and deliver another.
I paid an additional $ 25 for wood to be delivered and stacked at my home, apparently the free delivery is only valid in their neighborhood. The wood was thrown/​heaped in my yard and I was told it was my fault because I didn’t answer my phone and tell them where to stack it.
The wood burns well, almost as hot as my temper when people charge a premium and do a minimal amount of work for their fees.

I wanted to advise everyone against using WHITFIELD TREE SERVICE.
They are a horrible company that will use bait and switch tactics with shady customer service. They promised a service, showed up and started saying it was going to be more, started the work and then just left. Couldn’t believe how rude the owner was.
He wanted $ 50 more to unload some wood an extra 10 feet, so I told him to just leave it by the gate and not do the extra work. Said «he really didn’t have time»… Why did you show up in the first place then?
Take my advice. Do not use them. Clearly the other 1 star reviews are seeing the same thing.

I hired Whitfield in two tree removal phases. Whitfield was prompt and efficient. They did an excellent job on removal and clean-​up for a great price. Plus, James did some great fence repair to boot! I highly recommend Whitfield for all types of tree jobs…

These people are pathetic! I called looking for firewood to be delivered to my home. The guy told me that they would be out before 10am the following morning. At 10:30am I called and was told that they are making some local deliveries and that with weather moving in that basically are servicing their regular customers. Very rude lady I spoke with as well. Be warned, if you use these people for ANYTHING, you are asking for trouble. Read the other reviews, they are clearly not on the up and up.

We hired Whitfield Tree Service to remove 5 trees from our property based on the recommendation of a neighbor. They were successful in removing the trees but unfortunately that is where the quality of service ended.
Their equipment was in poor condition and leaked hydraulic oils all over my driveway. I was very very disapointed to see that they left approximately 35 – 40, 2−3″ diameter spots on my driveway from their equipment.
I requested that the owner address the oil stains and he informed me he wanted an additional $ 75 dollar upcharge for his subcontracted stump company due to a request for extra depth on the stump grind. I was not advised by the technician performing the stump removal of this additional charge nor would I have authorized it if I had known in advance. I advised the owner I would consider the upcharge if the driveway stains were removed.
In addition, the stump technician was so lazy that he left orange flags where the trees used to be and left a mess of wood chips throughout my landscaped grass. I had to request that the stump company clean up the chips and flags. This is not something that should be a customer’s concern.
The owner attempted very poorly to put down cat litter which did nothing and used a degreaser which also had no impact on the stains. When questioned again about the stump charge I advised I would not consider that until the driveway was cleaned to my satisfaction. The owner at this point would not honor the driveway cleaning.
I now have an estimate of over $ 400 from a professional cleaner to remove the stains. I will gladly pay the stump upcharge which can be deducted from the driveway cleaning that Whitfield Tree Service refused to do.
The crew was sloppy and could care less about maintaining and respecting the property they work on. The owner clearly does not care about the quality of his work or his business and I would not recommend to anyone to ever hire this company to perform even the most basic of services until they learn how to respect people’s property.

So our neighborhood has a «No Solicitian» policy and many mailboxes have a Gwinnett County «Post No Handbills» sticker on them to dissuade people who like to drop off postcards, flyers and menus rather than use direct mail (like they should …)
I arrived home early on July 03, 2012 and a folded postcard was stuck on the flag of my mailbox. Another postcard had already dislodged itself from a neighbor’s mailbox and was litter on the ground …
I turned around and noticed a large blue pick-​up truck cruising along the other side of the street placing these postcards on mailboxes… «Hey!» I tried to get their attention but they didnt stop…
I jumped in the car and caught them on the far side of another neighborhood artery they were plastering with postcards … I parked in front of them and said «Hey! We dont need your postcards! This neighborhood has No Solicitian signs at all entrances …
The driver decided to engage me by saying „We aint soliciting’… did I knock on your door?“
‘NO! But you left your litter on my mailbox when there is a notice stating not to …»
Smart Mouth continued «We don’t put them on those boxes …»
«YES YOU DO … you’re driving along having your henchman fold and stuff postcards at each stop no matter what is on it … obviously he cant read because there was one on my mailbox… GET OUT OF THIS NEIGHBORHOOD — DO YOU WANT ME TO CALL THE COPS?»
They begrudgingly drove off, but the moral of this story is: Whitfield Tree Service and ALL YOU BUSINESSES who want to use postcards to spread the word but dont want to pay for direct mail are lame — and Whitfield, I don’t appreciate your litter or your smart-​mouth employees, I’ll stick to 1−800-CUT TREE …