Laureate Medical Group

Great care, but obtaining appointments and navigating terrible FMH website is a terrible patient experience. UnSable to provide lucid info because website restricts user entries.

This «medical office»…wow, just wow. Probably the worst I have ever experienced. The people behind the desk obtaining patient information are the most unprofessional ratchet individuals. You call this a professional environment? Aren’t you supposed to be polite and be able welcome patients with open arms? I’m a healthcare provider myself and throughout all my years of practice, I have learned that in order to maintain a successful practice with satisfied and healthy patients, you have to hire the best front desk individuals… not Satan-​like individuals like MICHELLE over at the Alpharetta/​Johns Creek location. This THING (meaning Michelle) is the most unprofessional, rude, angry, disgusting person I have ever met and it’s unbelievable how this thing ever obtained a position with such a «prestigious» practice.
My advise for you, doctors/​owners, is to FIRE MICHELLE before she ruins your practice (and trust me she will). She needs to be taken to Jerusalem for a cleaning of her soul before proceeding through life.
Cheers.

Left two voicemails for the nurse. One four days ago and a follow up today. No one bothered to call back. Unbelievable. Don’t bother with this place.