DoubleTree Hotel

I am a diamond member. I travel weekly. This hotel is not a normal doubletree. It is dirty and disgusting. My bathroom had black mold. I slept on top of the sheets. The air conditioning was broken. The checkin person refused me bottled water. She did give it to the person before me. Worst hotel. I will never stay here again.

I booked my stay here last minute. I was attending a party in Alpharetta and decided to book a room instead of driving back to Kennesaw GA. I checked in late and had to get ready to go to this party otherwise I would’ve been complaining to the manager immediately.
I did find the front desk host (Sasha) to be friendly. The lobby looks very nice and inviting but after receiving the room key and cookies you turn that corner and get on the elevator (GASP) major disappointment.
The room… the carpet is horrible, there was hair in the tub (it was cleaned it before I got a picture) and let’s not forget the beds… UGH! One bed the looked as if the sheets wasn’t changed but the comforter & pillow was placed case on neatly the other bed sheets were thrown on the bed like the house keepers don’t give a damn and was inside out. I’m SO happy I had my lysol and clorox wipes.
This is location does not meet your typical Doubletree standard AT ALL. I suggest if you find another location to lay your head. There are plenty of other options in the area.

First let me start by saying this hotel isn’t like most DT properties it seems as if it was something else and they changed the name. I’d give this hotel a 3.4÷3.5 based off the bed and pillows alone. Stayed for two nights and it served its purpose. My only advice is to take a shower early in the morning, because the later you wait the colder it gets. I would stay here again.

It’s not luxury, but it is a step above most 3 star hotels, so in actuality I would give it 3.5 stars. Definitely doable for a few nights. Staff was cordial; room was clean. I would recommend it to anyone who is in the area for a visit. I am pretty picky when it comes to hotels, but I was able to stay for two nights without any complaints.
Pros: Comfortable, Clean, Friendly Staff, Great location: Chipotle and other shops are in walking distance to the hotel.
Cons: Bathroom is very small — no fan in bathroom; this Doubletree does not measure up to the Doubletree name, but this is compensated for in the price.

Please read this before you make your reservations at this hotel. I highly recommend that you do NOT stay at this location. I stayed here this past weekend and I am extremely disappointed with the service. I am a Hilton Honors member and have NEVER had any issue like this.
1. When we arrived, one of the towels was stained.
2. The next day our room was not serviced.
3. We also had to call for extra towels and washcloths — we were told that we had to wait 30 – 45 mins until clean ones were ready. I had to call twice. One of the washcloths had a stain on it.
4. The bathroom was tiny.
5. The ladies servicing the rooms were loud very early in the morning. We heard yelling and conversations about unhappy employees. It was way too much.
6. We arrived late Thursday night, and were told that room service was closed until Monday… ummm, really?! We were also not given any alternative options.
The service we received from Lashaunda was the only positive thing about our stay. She tried to make things right. I will be calling corporate tomorrow. Usually, I don’t go that far, but this experience was terrible.

I was so dissatisfied with my experience, I couldn’t wait to get back home to write a review.
I will give the hotel this. My room was clean and the daytime desk rep was very nice. Other than that the stay was pretty bad.
Problem number one was that on my first morning at the hotel, there was no hot water. I was shocked to say the least when my shower never even approached warm – quite disappointing since I had a great one just after I arrived. My second morning, the water got warmish, but was still not hot.
Next, there is a definite lack of electrical outlets in the rooms. By the night stand there were two, one for the clock-​radio and one for the lights. I had to unplug the former to be able to plug in my mobile phone. I had to run my laptop cord over from the sink area. Thankfully, I have a long one.
Finally, most of the people working there were surly to say the least. My first evening there, I asked for a good dinner place at the front desk. What I received was attitude about how there were so many places. (Next time I will just take a Unilocal suggestion.)
Needless to say, I will probably never be in this area again. However, if I am, I will not stay at the Double Tree.

Good fitness center, location and friendly service. Functional rooms. The breakfast could improve, but the welcoming cookie is always a hit.

If you’ve stayed at other DoubleTree properties then you are already familiar with this one in Alpharetta. Walk in, check in, get yourself a cookie, park at the bar, and wash it down with a Sweetwater 420. The staff here was attentive and welcoming. This was refreshing to find, especially since the staff was a bit younger than I expected. This is not to say that younger people (my fellow Millennials) aren’t in tune with customer service, but I have just had a few issues at other locations. Needless to say, that wasn’t the case here. As a «Hilton Guy» I typically feel right at home immediately upon check in. This feeling was most definitely present as soon as I walked in and smelled those delicious cookies warming up in that mysterious drawer they keep them in. Yummmm, now I must get back to this warm cookie that is burning a hole in my book bag (4^th cookie in 2 days… ssshhhhh)

Must disagree with several reviews on here; friendly staff, clean & well appointed rooms, ample facility features including 5′ deep outdoor pool & one of THE most comfortable hotel beds I’ve slept in make this an amazing value for the buck.
If the Ritz Carlton is your target, then you may wish to reconsider your reservations approach & choose elsewhere.
I’ll gladly book here again.
Oh yeah, I almost forgot: there’s a Starbucks literally across the side street (Jordan Court)!

What a very nice hotel. It is about 20 miles off of I-​75 but for the price we got from the app HotelTonight, it was well worth the few extra miles drive.

Brent W. had the perfect new name: The Single Tree Hotel. These rooms are tiny and below Hilton Doubletree standard. Standard hotel breakfast was additional $ 12 charge. I will not be returning with my group to this hotel.

Stayed here Saturday night.
Excellent hotel! Price was reasonable. The room was really nice and comfortable.
If I’m ever back in this area again, this is where I’ll stay.

Not quite the usual Doubletree standard, but still a good choice in a nice area. Rooms are clean and well maintained. There’s definitely some recent renovation work. The staff is very friendly, helpful, and professional. Check out the breakfast… it’s one of the better hotel spreads I’ve seen.

As far as hotels go, it would get three stars. As far as what I have come to expect from Doubletree, I would give it two stars. It looks like a rebranded Hampton Inn. Tiny bathroom. bedding and bath supplies were good. No onsite restaurant open on the weekends. Just four day a week lunch or dinner. Again, not what I’ve come to expect from Doubletree.

This could border on a 3 star because the staff was excellent! Very nice staff… but other than that the hotel was not very good. Probably the loudest hotel I have stayed at recently. The walls are very thin and I could of sworn there was a 500 pound man or thing above my room. I heard every step all night long. Plus it did not help they put me across from the kitchen and the guy next door either had his TV on blast or it was because of the thin walls. The price is reasonable so you pay for what you get!

Right behind the Tilted Kilt (Warning, the Tilted Kilt is not a sandwich/​burger pub but think Hooters Irish style, hence the name!) This is a nice hotel with all the nice small touches, quaint but with a very ultra modern design. I prefer the higher floors and was placed in a room on the first floor by the pool… not my first choice but I was too tired to be high maintenance. The front desk actually called to ask if everything was ok. Hmmm, the personal touch!
The room was clean and comfortable, and I can see there was attention to detail in how the room was prepared with the towels hung with meticulous care and flourish.
I enjoyed my stay here and absolutely loved the high quality toiletries offered which I usually leave behind, but in this case, I toted these along with me to my next destination.
The breakfast was decent, typical fare with bacon, sausage, oatmeal served buffet style with kitchen staff assisting you on customizing your eggs. I remembered I was in the South when I saw the biscuits n gravy and grits, or was that Cream of Wheat? I always have to comment on the oatmeal at every hotel I stay at. It was ok, the oats weren’t perfectly «puffed» the way I like it.
Only bummer was that my stay did not include complimentary breakfast. It was about $ 11.

Lets call this place SingleTree. Loud hotel. This place appears to be an old hotel that was re-​branded to DoubleTree. Not your normal DoubleTree — lobby had had a make over to make it look nice… but only a facelift. No sound isolation between floors — you can hear all of the rooms around you. Lobby noise spreads through first and second floor.
Great location with all of the businesses in Milton and Alpharetta. Nice proximity to restaurants and shopping. Free Internet. Breakfast in hotel.

Clean rooms, reasonable price, courteous staff, and comfortable beds. The complimentary breakfast is average. I would recommend this hotel to anyone.