Atlanta Appliance & Refrigeration

This company, Appliance Master or Atlanta Appliance (whatever it decides to call itself on any given day), is completely unreliable, rude and expensive. I called the company on a Monday to schedule an appointment for the following day between 3−5pm. Not only did the representative not show, but didn’t bother to call either… until the following the day. So, I had to reschedule the appointment for Thursday (this time he came but was a few minutes late — not that big of deal since I had the time). Anyway, he took a look at my gas stove and said that it needed a new igniter and he could do it for $ 200. The quote was negotiated down significantly to a more reasonable price. He did fix it and quickly. However through the entire encounter, he had a horrible attitude and was extremely rude. I was thankful he fixed the stove and even more thankful that the grouch had left.

I’m sorry to see such bad reviews! My technician was very friendly, on time, went to get a needed part and returned promptly. I would absolutely recommend them! They connected my washer and dryer and replaced the power cord to my dryer. The price was very reasonable and they did a great job.

I BEG YOU, DO NOT DO BUSINESS WITH THIS COMPANY!
THE PROBLEM:
Our fridge temperature had been faulty for weeks. The meat in our freezer was not frozen. We didn’t have time to call around for quotes and make multiple appointments since the food was going to spoil, so we called the first company who’s ad we saw in the Yellow Pages.
What the hell were we thinking?
We called and were told the repairman would arrive the same day between 12 – 2. At 2:30 we called to find out why he hadn’t arrived. Apparently he had another appointment in our zip code and swore that he DID service our fridge already. What?! That should have been a red flag for us right there — the dude thought the’d already come to our house! When he finally realized his mistake, he didn’t arrive until 4. (His name was David. He was a foreign older gentleman with a thick accent.)
THE APPOINTMENT:
He arrived and wasn’t friendly at all. He looked at the fridge and after a few minutes said our thermometer was the problem and needed to be replaced. It cost a flat rate of $ 256. Since it was getting late, we had somewhere to be and our meat was going to spoil, we told him to fix it.
Then my husband went online to check how much Sears (where we purchased the fridge) charged for the thermometer + labor. Less than $ 100. If we had known the thermometer was the problem, we would have gone that route.
Another thing — Atlanta Appliance must outsource their labor because they guy was from Forward Appliance, not Atlanta Appliance, That would have been nice to know before hand.

Had bad problem with service, lied about parts, called to talk with owner 2x, never called back, called appliance repair assoc, said they should have never attempted this repair on older unit with their guidelines. Tec knew it was not right as he said he would discount for cash, so no recourse BEWARE. No location, very shady. dont fall for 7.95 estimate