The Stop & Shop Supermarket Company

My family always shop here. We live in between stop & shop, and star market. I went in today with my mom and bought two watermelons, and apples. I greeted the cashier, Barbara, nothing back. I handed her the rewards card to her hand, she returned it back on the scanner counter. When I reached for it, she snatched it back. I thought, ok, maybe the second time around she will hand it to me. Nope, she placed it back on the scanner counter. I wondered to myself, what is the problem here. After my transaction, I’m fuming inside. I asked for a floor supervisor. She asked another cashier and said that she went outside. I didn’t stop there, at this point, I’m highly upset. I went to customer service and asked how I can file a complaint. He asked me what happened? I explained to him. He apologized and said that he’s the customer service supervisor and he will call the store manager down to speak with me. I explained my disappointment to him and he also apologized and said he will talk to her. I felt like she was discriminating against my race. She was really nice to the woman in front of me, greeted and thanked her. Nothing towards me, which I don’t care about the greetings. Just don’t disrespect me! I will take this to corporate if I have to! I rather pay higher prices at star market!

Yikes. This Stop&Shop is definitely not one of the better locations. They are in desperate need of a renovation, and the store is very dirty, just in general.
I visited this Stop&Shop last night, as being in the area, and from my experience, my first suggestions are: if at all possible, drive the 10 minutes or less to either of the Watertown Stop&Shop locations. They are both renovated and much cleaner, than this location. This store is large, and carries all of the normal Stop&Shop groceries, frozen, produce, deli, seasonal, general merchandise, and other stuff, but nothing looked that clean and everything was in disarray. The checkout area is a complete disaster (check out the picture I posted). It´s constantly cluttered with people and there aren´t ever enough checkout lines open. The organization isn’t nearly up to par with basically ANY of the other Stop&Shop locations I go to, and the selection isn’t much better… I wouldn’t ever guarantee someone that the Allston location will even have some of the basics. Essentially, if you can, make the 10 minute drive to either of the Watertown locations, it’s by far worth it for traffic flow (too many customers here!), checkout, renovations, and selection. The ONE (key word) «pro» quality (+1 star, to original 2 star rating) to this store was CLEARANCE. They had some amazing 90% off deals on containers, office supplies, and seasonal stuff (much, much more than any other Stop&Shop).
It’s fine for a few things, but a) don’t expect to find everything and b) don’t ever expect to spend less than 15 minutes in line, unless your willing to do self checkout (which is more like a 7 minute wait).
It´s located in a small plaza including Dollar Tree and HomeGoods between Everett Street, North Beacon Street, and Guest Street in the Allston /​Brighton area.
3 stars.

I like to say I’m pretty fair with my reviews. There isn’t a real great S&S near me. The ones near me don’t have a fish monger … packaged fish. Bleck. The bakery: we like their cakes and the girl at this store does a fantastic job writing on them. I go there specifically for her writing on cakes. (I’ve experienced one too many bad supermarket cake writers). Unfortunately this girl is never happy. Sorry she hates her job so much. I feel like I have had to suck it up every time I want a premade cake on short notice from them. I won’t do it again.
I now go out of my way to Dedham for my S&S fix. They have a manned fish counter. Prices seem to be better in Dedham as well.

Great store, good prices and always has everything you need. My one complaint is the cashiers. Usually they aren’t very friendly and no one is there bagging groceries. When I was there I saw two of them get in a fight. They’re just kind of unprofessional. I feel like it could use a lot more organization in the checking out front.

As you walk into the store that idea of going on a diet suddenly becomes quite feasible. The place is extremely dirty and run down. The food selection is horrible. It seems that they sell only stuff that will give you cancer or cause immediate obesity. If you are hell bent on buying something here and can ignore the rats playing outside then grab a shopping cart (if you can find one that rolls) and make a quick dash for what you need (Yes, that guy behind you wearing the hoodie is a mugger) and get out as fast as you can. And for God’s sake, stay away from the fruits, especially the peaches and plumbs, which have been frozen 12 years ago and defrosted for your dining pleasure. Also, please don’t disturb the cashier as she or he is talking on her or his cell phone while checking out, they can be nasty. Don’t ask me what that smell is either. No one seems to know. The sushi is good for playing a practical joke on your enemies.

I usually don’t shop at stop and shop only seldom. I remember one time I went food shopping with my dad. We were standing in the checkout line and I noticed the bagger at the end sneezed into his hand and did not proceed to go wash his hand at all. My father and I were Next to be checkout and I promptly ran
Over to the bagger told him I would bag my own grocery. It just disgusting and gross these workers do not go Satanize their hands.

Some of the surliest staff I have ever encountered. Do yourself a favor and just use the self check out. Two stars for having a citizens inside.

This location has terrible produce and high prices. I’ve also had terrible service at the deli many times. In particular, I was screamed at today for using the deli ordering kiosk. Turns out the staff didn’t want anyone using it and wanted everyone to come to the counter instead. Not very good service.

The deli clerk refuses to cut my cheese insisting the the pre cut cheese on the racks is the same and it’s not I love cheese why the hell would you argue with a customer. It happens every time I go, the dude is an older black man and he’s the laziest guy I’ve ever encountered. Awful management, this place is a joke.

I grew up grocery shopping at Stop & Shop, and I am a very loyal customer. The Allston branch is the worst store I have even been to. When I approach the register to pay hundreds of dollars for my groceries, the cashiers look at me like they want to cut me. It’s as if I walked into their living room with the shopping cart. When I ask then how they are today, they don’t respond. Sometimes they roll their eyes, but they never reply. On one occasion we asked for help bagging groceries, and the girl (who was standing around doing completely nothing) said, «Yea in a minute.», rolled her eyes, and walked away. I noticed that her name tag said manager. Of course she only came back to help when we were completely done, did not acknowledge us at all, and went right back to doing nothing. The deli is also a complete shitshow. I actually witnessed one kid scratch his nuts with his gloves on right before he cut my $ 18 per pound Prosciutto di Parma. Needless to say I did NOT end up buying it. I hate this place, but it’s the only Stop & Shop close to my house.

Fair prices, clean, great selection, produce tastes good, plus they have a pretty impressive selection of gluten-​free, organic, etc. You should def get their loyalty card, huge savings.

Decent fairly large supermarket, nothing fancy. Shaw’s in Allston is bigger and has more selection for most things but if you live around here most people can do okay by switching between this and Trader Joe’s.

Looking for some fruit I stopped by to pick up a few things and found they had a full aisle of healthy food items. Typically these foods are in a different area but in this store I found it in line with the others.
The frozen food section also had a big variety gluten free, vegetarians and vegan items.
I was pleasantly surprised and picked up some Amy soups and frozen meals for those last minute lunch pinches.

I tried unsuccessfully the other day to buy lunch here. After several circumnavigations of the giant store I left with a protein bar and hunger pangs. The store is probably 60k square feet, 3 or 4 WholeFoods stores could fit INSIDE the store yet they have only three containers of «chicken poppers» on the hot bar sitting sadly next to some tuna sandwiches that were presumably shipped in after the local gas station discarded them.
Offerings– Slim. Quality of food– poor.

We used to go to the Star Market in Watertown as our go-​to grocery store, but ended up switching to the Super Stop & Shop in Brighton/​Allston for a few reasons:
1) Location location location. It’s closer to us, but also it is in a really good spot in general, with two access roads to get to it.
2) Great parking lot with lots of entrances and exits to relieve congestion.
3) A unique shopping experience with Stop & Shop’s hand-​held self-​scanners. It’s not *that* much faster to use them, but it makes you feel cool and techy…
4) Cheaper than Star Market & more coupons.
Overall, we like shopping here much more and will continue to do so!

When I lived in lower allston, this Stop & Shop was kind of like a convenient store for me. I did most of my shopping at trader joe’s and whole foods, but every once in a while came here to pick up an item or two.
Not sure if this is still the case but I believe it was open at least until midnight when I was in the area. This meant I semi-​regularly came here for late night french fries and junk food runs. Oh mid-​twenties, how i don’t miss you.

Solid Store, you will be able to find everything here. No Fresh Fish counter, but everything else is there. A Dunkin Donuts, a Bank, very helpful staff.
Get a discount card before you go or shop… that saves lots of money and with the Gas Program they have… it is money in the bank!

So I have to say I do not shop here that often and when I do it is usually because something here is on sale. I am pretty much a Star market girl as they double coupons and Stop n Shop does not.
This Stop n Shop is huge, clean, well organized and the employees are helpful when you need them to be. The store is usually dead. It is on the bus route and easy to get to. The parking lot is huge and there is plenty of parking.
It’s an average grocery store, nothing spectacular but you can find what you need.

I don’t feel like I’ve been gone from the States for –that– long, but…
— Gawd, why is everything so cheap?! I mean… Worcestershire sauce for ~$ 3? Tomato juice for $ 2? Whoa!
— This place is huuuuuge! With everything from produce to canned goods to a freezer section to cleaning materials… is there anything you –can’t– buy here?
— They have fresh horseradish root. Fresh. And an employee was able to immediately walk me over to the precise location to find it. Amazing!
You know what it would take to make my brain explode from wonder at Stop and Shop’s spectacularity? Cashiers that have a little more life/​humanity to them than one of Sunnydale’s Turok-​Han.
But why quibble over details?

They have what i need and more.
not too crowded/​insane.
sometimes it can be a little difficult to get a decent parking spot, but, not too hard.
not much else to say.
i’m a big fan of the $ 5 whole roasted chickens. so tasty and convenient.
They also have a decent organic section, and make it easy enough to buy healthy food for not too much money, if you want.

So convenient.
There always seems to be tons of employees working there.
Great for a quick and healthy lunch in the deli section.
Excellent selection, pretty reasonable prices.

It’s not my normal grocery store, but I stopped in the other week for sake of convenience and was impressed. Well, as impressed as you can be by a grocery store.
The Super Stop and Shop had all of the things I look for — quality produce, Nature’s Promise-​brand items in every department, abundant parking, and self-​scan guns to expedite the experience.
It’s worthy of «every week» status if you’re in the neighborhood.