Petco

Allen, United States

3.2

Closed now

11 reviews

Contacts

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Telephone:
+1 972-747-7040
Website:
www.petco.com
Address:
816 W Mcdermott Dr Ste 308, Allen, TX, 75013
Nearby public transportation stops & stations:
250 ft302 - M
0.4 mi302 - J
0.4 mi301 - P
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Today

Today 8:00 am – 9:00 pm
Closed now
Local time (Allen) 00:37 Tuesday, 24 June 2025

Business hours

Monday 8:00 am – 9:00 pm
Tuesday 8:00 am – 9:00 pm
Wednesday 8:00 am – 9:00 pm
Thursday 8:00 am – 9:00 pm
Friday 8:00 am – 9:00 pm
Saturday 8:00 am – 9:00 pm
Sunday 10:00 am – 7:00 pm

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11 reviews of Petco

No registration required
Place rating: 1
Houston, TX
Laney the groomer is the worst. I was told when I called at 1:50 that if I got there in the next 15 minutes then my dog could get her haircut. I rushed out the door and got there at 2pm. When I arrived the groomer from the phone told «Laney» that I was here for a cut, and Laney said, «I can’t cut her hair. It takes 2 – 5 hours to cut her hair and we close at 6.».
I said, «But it’s only 2pm, you have 4 hours?» She said, «Yeah, I just can’t do it today.»
So I left annoyed that I drove and went there just to arrive to a groomer who was not feeling like doing any work that day. I drove a total of 20 – 30 minutes and rushed just to waste my gas. I’ll be going to PetSmart from now on. I wouldn’t want to leave my pup with such an unenthusiastic lazy groomer anyway.
Place rating: 3
Plano, TX
The red headed chick in the fish part of the store is rude, rude, rude. was having a convo with her about how i prefer birds to fish and she says, «yeah? well i handled a bird once and it s*** on me. that’s why im a fish person.» and just walked away. umm, ok, good for you? i go here because my boyfriend drags me here. the other employees are cordial. i love the clearance bins.
Place rating: 4
Dallas, TX
I cannot comment on their grooming services, as I own cats. However, as a shopping venue (which is all I’d EVER use a box store like this for), it is a pretty good one.
They keep moving the sections around, which is very annoying. However, their prices are competitive and just as cheap as anywhere else.
The rewards program is worth it just for food and litter. We have 6 cats, so we go through a TON of each — every month it seems.
It’s a clean store. Service has been average — not super friendly but not rude either. Parking is usually not too much of a problem, unless it’s prime Saturday afternoon shopping time when everyone in the world is shopping at the nearby stores, then it can get a little tight.
Place rating: 4
Dallas, TX
This is my go to spot for pet supplies for my Boxer. I took my pup here for puppy lessons when he was a baby and the trainers were very good and it was affordable. The trainer really cared about the pups learning, keeping the big pups and little pups separate, and gave hands on attention to all of them.
I order my Boxer’s pet food off of
to get a discount but always stop here for treats, snacks, and toys. The employees are so nice and lovable with the dogs. I love that I can bring my pup in here when we need to stock up. Go to place! I just wish they had more competitive prices!
Place rating: 1
Allen, TX
Took our bichon to get groomed, she came back with hair still long and unshaven patches on her stomach. When we picked her up there were dogs freaking out in the back and the people working we’re rude. Won’t be going back.
Place rating: 5
Allen, TX
I have recently been searching for a couple hermit crabs to accompany one I purchased at the mall. I first tried Petsmart, but their crabs had no water, no lid on the tank, and a number of dead crabs (which increased in the few days between visits). I tried Plano Pets, but had no luck their either. At Petco, I found numerous healthy crabs in a clean, heated, humid environment, as well as a very knowledgeable employee, Paul, who had lots of good advice and was very welcoming. Overall, the visit blew every other pet store out of the water.
Place rating: 1
McKinney, TX
I have been going to Petco for about 7 months to buy Purina dog food. I took advantage of the rewards program which now for me is the only positive of this company. I had been needing to get my two Australian Shepherds groomed and had seen plenty of dogs in the grooming room throughout many of my visits. I decided to give it a try! Worst experience I have ever had. Upon getting my dogs back home I noticed one of my dogs had scratch marks behind his arms and my other dog had razor burn on his stomach! When I called they apologized and proceeded by asking me to send pictures which I promptly did. I am sorry, but what kind of a company doesn’t tell you that they have harmed your family member (s)! They offered me to go back and get aloe vera, that’s it. My trust is completely lost for this company. I no longer will buy any products from here OR recommend Petco to anyone else!
Place rating: 4
Princeton, TX
Nice clean, spacious store. Multiple employees greeted us and offered assistance without pressing. Very busy parking lot. Easy on and off of 75.
Place rating: 4
Plano, TX
Good selection of pet products at a reasonable price. I usually hit up Petco when my kitties need litter or when I am browsing for a new toy for them to place with. They carry some items that Petsmart doesn’t, and vice versa. I like shopping at both places.
Place rating: 4
Plano, TX
I love Petco because of their ‘buy 10, get 1 free’ deal on bags of dog food, and when you own three greyhounds you definitely need it. This store is in a really nice strip mall so it makes it easy to swing in and get some other shopping done too without having to move your car.
Staff was really nice, and they have some great sales on seasonal dog toys if you shop just after a holiday.
I love that this chain is always raising money for adoption organizations and partners with adoption groups to help find forever homes for dogs and cats. Overall, a great store with good prices!
Place rating: 4
Allen, TX
Located conveniently at the northwest corner of McDermott and US 75, this store has most of what you need to take care of your pets, if they could only quit moving it around so much. I think the cat food has been in about five different places in the store since it opened. Still, they have a great selection and the store is always clean and well kept.
On the bittersweet front, they also have an area with cages holding beautiful cats and kittens waiting to be adopted. They look so sweet and I often have a bit of guilt for not just adopting them all, but we’ve had five cats during my adult life, all adopted from shelters, so I’ve done what I can do (including having three beautiful boys at the moment).
The location also features grooming services for your pets, and of course, pets on a leash are always welcome in the store.