Michaels

I’ve been here a couple times in the past year and notice one thing: there are NEVER employees to help.
On my last visit, I waited in line almost ten minutes just to buy a gift card. One cashier and about eight people total waiting in line. It’s not the right way to run a business.

Shitty shit, and they torture their employees (almost)
I have to defend the staff from Dea’s vicious review… if you’re getting any attitude or slow service, it MIGHT not be because the staff are genetically predisposed to project *rude* affect, but rather that they’re being subjected to the nightmarish whirligigging sound-​machines that are passing as halloween decorations (in fuckin August! have mercy!)… within seconds of walking in, i was trying to figure out where the tinny, deafening, trebly heavy-metal’y noises were coming from… was someone walking through Michaels with a tape deck on their shoulders?
NO! it was the fuckin Halloween trinket display, covered in all shapes and sizes of plastic trash that moved, gyrated, spun, and wiggled to the most incoherent, painfully loud, and digitally distorted carnival of noise you’d ever heard in your life… forget about the fact that nobody in their right mind would buy anything off that heaping pile of shit, but, for the next three months, the pitiable employees have to clock their 6 hour shifts through that Abu Ghraib-​like assault on the senses…
ughghgh… who cares that you can get custom picture frames at 75% off at this point… i wanted to run for the cover of the 400-​yard parking lot and take all the employees with me…

Why I hate this particular Michaels:
1. It’s a ripoff even with their whimpy 20−40% off ONE item with a million exceptions.
2. Their sales? Yeah, still not a bargain!
3. This particular one doesn’t employee a large staff. Even if there is a line of 20 people long, there will still just be one cashier.
4. Their selection for mat board is really limited. Not a lot of variety in color and they mark them up by about … oh … 100%.
5. When they have a 40% off all frames sale, it only applies to part of their stock.
6. Stunningly rude clerks.
7. You think that 50% off all custom framing sale is a bargain? Yeah … hahaha. They are one of the most expensive framers I’ve EVER been to.
Whenever I come here, ALWAYS just one cashier — a SLOW cashier — and I spend more time waiting in line than actually shopping. I was asked if I needed help once in a total of an hour while I was sorting through what was and wasn’t a «good deal» in my mind.
I bought a ton of pre-​cut mats because I decided I would just try with the blah colors on my pretty photos and see what happened. OK, so they sucked. And I went to go return them. I approach the sole clerk, and say «I’m sorry, I have a return.» Every clerk hates returns, especially if they are the only one and there’s no customer service counter — I know! I felt actually guilty!
She sarcastically remarks, «No you’re not!»
Whoa. WHOA. If you are trying to get me to leave the store in a huff so your ginormous lazy ass doesn’t have to do my return — YOU ARE WRONG.
Yeah, Michaels can stuff a large cinnamon scented pine cone down their piehole. I’m done.