Renaissance ClubSport

I’m so disappointed in how my experience at Renaissance Club has changed over the years. I have been a member of the club for over three years now, and I used to really enjoy it. I’ve always really enjoyed the personal training and classes, particularly Zumba as the teacher is truly incredible, and the facilities are beautiful and always well-​maintained, but now, I can’t even bring myself to go to the gym. The locker rooms are very comfortable and clean, which is definitely something I was looking for in a gym. I was always treated with much respect, as I should be since first of all I am a person, but second of all it is very pricey to have a membership there. I had no issues at all until about six months ago. Since that time, I’m not sure if it’s new ownership or a new employee training process or what changed, but the experience is completely different. What used to be a serene, nice, easy experience for me changed into a total headache.
The first negative experience I had was while leaving the restaurant. I got in a good workout then met some friends in the restaurant for a drink, and on the way out of the club I stopped off by the restrooms. An extremely rude attendant (on the hotel side) came out from behind the desk and said, «MAY I help you?» and gave me the nasiest look as though I was trying to break into the hotel or something. Not only do I spend a hefty price on a monthly membership where I should be able to go to the restroom if need be, but also I had just spent probably $ 50 in the restaurant. That was the first time I noticed bad customer service, and it made me feel like an outsider. It was embarrassing to be treated that way!
The next negative experience I had involved my guest passes. One day, me and my boyfriend decided to go to the gym together and workout… I have a membership and he does not. I understand there is a limit on the number of guest passes per month, and there is also a limit on the number of visits by one person. The front desk attendant explained this to me and my boyfriend, who was in town visiting from Miami, and we acknowledged that and understood that he was only allowed to visit the gym one more time before purchasing a membership (which I had emailed a representative to inquire about pricing earlier that month anyways). We were walking away from the desk when a manager popped out from a back office and very rudely explained the entire situation again. Very unnecessary. It wasn’t as though we were causing a scene. We were polite and had listened when we got the speech the first time. It was honestly humiliating and I felt very disrespected to have another person come and explain this to us as though we were incompetent. Once again, I’ve given this club thousands of dollars and have brought a guest 12 total times over the past three years, so I do not deserve to feel like I am doing something wrong or illegal. I felt attacked.
The final straw for me was the change in Taco Tuesday. As a working professional, I came to really enjoy coming to the gym on Tuesday evenings and then unwinding in the lounge area out by the fire for $ 1 tacos and discounted wine. There was good music, good tacos, good environment, and you could even catch a game on the screens while enjoying the night. Recently, Taco Tuesdays changed, and now, the only area where you can go to enjoy tacos is out by the pool. It is uncomfortable to sit on a lawn chair or at one of the wedding reception style tables on the grass to eat tacos. No ambience like the old way. I know this sounds very superficial, but it was one of the perks of club membership for me.
Anyways, this is all just my personal perspective, but I am really disappointed that I don’t even feel respected or comfortable enough to enjoy my old club. It’s very pretentious and stuffy. I want to feel welcomed and comfortable and happy. I have two weeks left of my membership, and I will not be going back for these last few days.

Beautiful hotel and complex. Service was incredibly helpful and friendly at every turn, from the guys at the valet to the front desk. The standard room with a king bed was nice and spacious. The bathroom was large with a walk-​in shower large enough to fit half a dozen people. There’s no fridge in the room, but they are available upon request. As a sports complex, there’s plenty to do. We only stayed for a night so we didn’t have time to try everything out. There’s a full size basketball court, exercise studios, a gym with plenty of equipment, an outdoor lap pool, hot tub, family pool, kiddie play area and kiddie hot tub. Plenty of lounge chairs were available and we didn’t have a hard time finding empty ones. There’s a parking garage that costs something like $ 10 a day. Another option is to have your car valeted for $ 25 a day.

Beautiful place in a beautiful location – right off Laguna Beach. Great for the price and an awesome breakfast! Bring your workout clothes.

Joined about a month ago. I love this gym. I go at weird hours do I dont really hit a rush and try to get to classes when I can. I gave 4 stars because I wish there were more options for classes. I can only go to them on my days off since my work hours are exactly the same.
They have a sauna, jacuzzi, and steam room in the woman’s locker room and a variety of showers and lockers. Women do walk around naked so they have a family restroom right next door.
They always have water (flavored with real fruits) upstairs and a ton of equipment. They have wipes to clean the equipment as well.
They also have Citrus, their restaurant, and the food is very yummy. They also have music on friday nights among many other events.
Their gym was just renovated and they have drop in volleyball and basketball among a few others I believe.
I really enjoy this place when I want to get away.

Wonderful accommodations… With a gym! We returned after a stay last February! We will make this our destination any time we are in South Orange County! All staff members are a team dedicated to quality service!

It ended up being a fantastic stay, however, had a rocky start! There was a miscommunication about the needs of our room — 6 months ago I reserved a room with two beds and requested a rollaway. I called about a month ago to confirm the reservation and rollaway request as we needed a room to sleep 5 (my husband, myself, and our three sons). I was told, at check-​in, that we had a room with two beds but they were not able to accommodate the rollaway request; the room could only sleep a total of 4 due to fire hazards. I was quite irritated as no one contacted me about the rollaway request, nor was I told when I called to confirm the room for 5 people + rollaway bed. Ultimately, they were able to accommodate us by moving us to a larger room which came with a higher price. They were able to work with us on the room rate, however, we were still disappointed in the added cost.
One of the main reasons we chose this hotel was because of all of the amenities it offers… access to a full gym to include a great schedule of classes (spinning, Pilates, yoga, and Zumba to name a few), swimming pool, hot tub, sauna, steam room, a restaurant with healthy options, location to Aliso and Wood Canyon trails (trail running, hiking, mountain biking galore), a full size basketball court, and racquetball courts. There was something for everyone in my family to enjoy… except the basketball court was being repaired — no access to the basketball or racquet ball courts which were major disappointments to my 13 and 15 year olds. I believe in top notch customer service and believe it appropriate to advise guests of major renovations and/​or unavailability of major amenities during their stay.
I am still able to give this hotel a 4-​star because, aside from these issues, it was a great place — the staff was very friendly and the hotel still had a lot to offer. I would definitely stay here again, but would specifically ask if any amenities would not be available and if our room/​rate could be guaranteed.

I LOVE THIS PLACE!!! The club is amazing and the equipment is always in tip top shape and clean! They really do a great job keeping their customers happy and I have so much fun coming here with my two girls! It’s a great mother/​daughter time! The staff is always very friendly and helpful! Thank you!!!

I stayed here a few years back and had a great experience. I didn’t think the service could get better, but it did!
I came up from San Diego with two girlfriends on Wednesday to see an Alvin Ailey Ballet performance and celebrate a birthday. From the guys at valet parking to the front staff to the baristas, everyone was friendly, efficient and professional. They all appeared to genuinely like their jobs, which was refreshing to see.
We had lunch at the café and it was really good. We had a quinoa burger and a salmon salad. The salmon was fresh and cooked to perfection.
The highlight was the class we took at 9am. We chose the one called «Strong» and Michelle K. worked us hard. This class included free weights, wristbands, bar and step. I wish I lived in the area and could join the club itself because I’d be at her class several times a week. She knew her students and welcomed the visitors. She always provided an alternative (for those of us with injuries we told her about).
The rooms looked like they had been updated since I was last year. Fresh & clean. Beds are super comfy and I LOVED my pillow! I’m actually going to ask the brand name so I can get one.
If I had to find one thing that could have been improved it was the smell of the cleaning products in the lobby. I’m very glad they’re clean, but while they were getting it done it not very pleasant to my sensitive nose.
We had a great time there and will be going back for another girls night very soon.

As a loyal Renaissance follower, I had high expectations for this place. The rooms are average and the pool area is good. However they cater to sport club member, not to the elite hotel frequent flyer. They didnt have a map of the hotel, to know what they had. No schedule of classes, the spinning room was completely turned off, the courts were being «refurbished» and the activities were «sold out». The beautiful pictures of the kids area is just for kids that are checked in (paying) for kid camp. My kids were expecting so much more from the pictures… and my husband was asked for ID more than 3 times.

Stayed here before but this time I am compelled to write a review to give props where deserved. Valet super easy and polite as I attempted to self park with no luck… just valet, so worth it… then unexpected greatness from checking staff JS … Super accommodating without having to ask.

One of the best served, fitness– and healthy-​lifestyle friendly hotel resorts we have ever been at.
Service. Extremely friendly and young. They remember your name, preferences and always smile. 12 out of 10. Especially Katia the manager, Steven, Ashley and Marissa from the resto, and Roy at the valet.
Food. Spectacular food with a nice set of choices developed by the personal trainers for pre and post workout meals. You can finally be healthy while people watching when you are out. 10 on 10. Tasty food, fresh ingreients, not too expensive.
Ambiance. 10 on 10. Gorgeous resort, the best gym ever (let alone in a hotel, with unlimited classes you can join). And the housewives of Aliso viejo are in full effect. Great people watching to be sure. Plus a great party atmosphere with two pools, indoor outdoor hottubs, frequent parties and events.
Beds. Amazingly comfortable sheets. Pillows and blankets. My husband has the mania so he is very particular his sleep. This place literally cures Maleek’s insomnia. Better than the St Regis in Dana Point in this category.
We stay here all the time and will keep coming back.

Pretty good hotel attached to a great fitness club.
Hotel is pricy, and then they nickle and dime for little things like coffee; really?
No headphones like many hotels offer, so my workout was distracted a bit by the morning meathead who likes to drop his weights and make his steroid pressence known. I hope I don’t forget my headphones again when I come here.
Happy to pay extra for extra services, but paying for them and not getting them?

Stayed here over Labor Day weekend for our friends & family vacay and loved it! It’s family friendly, clean and has awesome amenities.
We stayed in a king size bed room that was connected to our friend’s room. Both the room and bathroom was clean and and spacious. The bed and sofa were comfortable, and room had a nice desk and chair, tv, drawers, and free wifi. We also requested for a roll in mini fridge which was complimentary.
The is a main pool sectioned for laps and family swimming, another pool in the middle and a kiddie pool and kid’s splash/​water slide area towards the back which the kids loved! There is a bar between the main and middle pool where the bartender whipped up some yummy drinks! You can also order food there and the waitresses will bring the food/​drinks to you. There is also complimentary water dispenser near the middle pool.
The Family Locker Room was nice and convenient, had big shower rooms (with shampoo and soap, changing rooms and complimentary towels, bathing suit dryer, hair dryer, lotion, and tissue). The ladies locker room was also big with plenty of lockers, bathrooms, and access to the jacuzzi, steam room, sauna, shower rooms (with complimentary shampoo and soap), complimentary towels, bathing suit dryer, hair dryers, lotion, spray etc.
I did not get a chance to access the fitness center or check out the Citrus Grill. Breakfast buffet in the a.m. was okay and pricey at around $ 17/​person, service was okay and they over charge us but resolved the issue when we went back to speak with them. There is a bar and café inside where we ordered a few smoothies that were yummy.
Note: $ 15/​day parking fee

We thought this place was the bomb! My wife, two kids and I traveled to Orange County for a family event… we stayed two nights and had a great time The kids loved the pool (s) and we dined in their restaurant Citrus (which was excellent) both nights. We had excellent service and the room was spotless and extremely comfortable.
On our first night, a band called Flock of the 80’s was playing poolside… fantastic band.
Not sure what to make of some of the complaints about service barging into rooms. We used the «do not disturb» sign and turned the latch… doesn’t everyone do that?
Great experience… we’ll be back

Nice hotel in Aliso Viejo. A bit far from everything though. Takes some time to get down to Laguna Beach, as traffic stinks. Whoever says parking is free is wrong, or they don’t inform front desk they parked a car. It is $ 15 for self park and $ 30 for valet a day. Remember to factor this in when price is a factor in choosing a hotel. At least they don’t add a resort fee, thankfully!
The hotel itself is clean, modern, and has a resort feel. The gym attached to the hotel is unreal. I could have worked out every day and stay there for hours, but had too many things to do on my trip. From basketball court, martial arts classes, huge spinning room (it was good!), big weight room and cardio machines, you just can’t beat this place. Lots of buff and fit people roaming around gym, hotel, and hotel pool.
The room itself was nice enough. Stunned they don’t offer in room safe and real closet door for its closet. Bathroom was nice with a walk in shower and rainshower head. Beds were really comfy too. TV was on the small side but it worked.
The pool area was awesome. Big lap pool, kids pool, and splash pool, which all the kids seems to enjoy so much.
The bar is not your stogey all guys from business trips type of a place. Its fun, especially in the outdoor area with fire pits. Prices are reasonable for hotel bar. There is another bar at the pool too. Bonus!
The breakfast was good (see my review under Citrus Grill) too. If you are a AAA member, book your room at Marriott website and there is an option for breakfast, which I did. Nice to have breakfast included in room rate. Nice place to stay in the area.

Excellent hotel with an awesome gym. The rooms are clean and beds are comfortable. You park your car at the adjacent parking lot and while you think parking is free, it isn’t. Parking is $ 15 a day. You need to put your parking pass in your car or they will tow it at night. Now, the gym is just fantastic. It’s bigger then Gold’s Gym back at home. You have yoga room, spinning classes, martial arts, weights and a basketball court and not to mention the three pools.
The breakfast buffet is decent. You make an omelet and eat some bacon and sausage. I like the bar and the friendly bartenders. They do have happy hours starting at 3PM.

It’s hard to write a review about a hotel/​gym combination when you’ve never used the hotel OR the gym! However, I have been here many times either for meetings or conferences or parties or at Citrus Grill or just on that patio by the pool, so I qualify! Last time came here for $ 1 Taco Tuesdays –one of the many events they have and it was great! The whole place is really nice and well managed and the service everywhere is great! I’m thinking to buy a membership and come to this gym just because this place is so nice, way above the one I go to now. They have an Executive membership that includes a Wine club and other perks, You don’t have to be a member to attend most of their events but after seeing their promotions on FB I want to, they have a lot going on!

I have been a member since September of last year. I went in for a tour on a recommendation from a friend. I was honestly over 24 Hour Fitness and the classes and not feeling pushed enough when I went. After the tour at Renaissance, I was sold. This place is beautiful and has great amenities (beautiful and cozy locker rooms with sauna, spa, and steam room, restaurant/​bar, snack bar, and amazing class selections with top notch instructors). Being a teacher, I got a break on the membership rates which helped tremendously because everyone knows teachers don’t make the big bucks. :)
I have been going to classes consistently since September (4 – 5 days a week) and notice a difference in my body as well as a huge increase in stamina and endurance. I usually go to the weight/​endurance/​cardio type classes because I get pushed to really challenge myself and it makes a huge difference in how I feel during the week. My favorite classes are from Juliet, Dawn Marie, Nygel, and Lori. These girls seriously kick your butt.
Overall, the staff is friendly and helpful, instructors are great, and it’s been fantastic to get to know people who you take classes with all week long and now call them friends. I am a fan of renaissance. Of course there are always things here and there people can whine and complain about, but I’m pretty darn grateful I can go here and get a good workout most days of the week.

One of the best finds through Unilocal invitations is Renaissance ClubSport. I made use of the Unilocal offer for a month and got totally hooked on to the club from day 1. Signed up for membership and have been loving it ever since. The instructors are amazing and my 5 star review is dedicated to them.
Ekat — Love her class. Feels good and toned after taking her class. The workout is intense and I’m glad she keeps it that way.
Dawn M — She is amazing and powerful! Love the fact that she notices people who have improved their stamina, endurance and always pushes us to pick heavier weights. Bonus points is she is damn funny and keeps the class entertained.
Jill H — True yogini and her class should be called «Healing Yoga». Never have I came across a teacher who is patient, funny, understanding and dedicated to her class. She asks if we have any requests or areas that need attention and tries to incorporate into the yoga flow. She is also reiki master, physiotherapist and many more belts under her sleeve.
There are other great instructors with whom I have taken their class when they are subbing and everyone’s style of teaching is different. But my top 3 are the ones I have written about.

What a cool place to stay. This place has so much going on. When you walk in there are people coming and going from the gym and people heading up to their rooms. This place has such a cool vibe. They have a bar just past the lobby with televisions to watch the big game. Around the back side of the bar is a juice bar for people at the gym.
Outside is a beautiful patio with more televisions and several fire pits to warm up a cool evening. They have a huge lap pool with a jacuzzi off to the side. The top part of the gym overlooks the pool.
The staff at the front desk were very pleasant and helpful, quick to answer any questions about the room or the entire facility.
The room we had was very basic, simple, but nice and clean. No upgrade this visit.
You can self park your car when u arrive or valet the car for $ 5. Nice to have options.
Overall, a nice place to stay nestled on the hill of Aliso Viejo.