I visited this pharmacy again for a quick(last-minute) refill that my doctor called in. I wish I could give 0 stars. Lynn was awful. She was condescending, rude, and kept interrupting me. I have new insurance and she wouldn’t check my card since my old insurance was automatically billed at a higher rate. Had she looked at my card she would have seen that my copays were a bit lower than she was billing me(which is what I explained to her while she was interrupting and talking down to me). I decided that it was worth the extra amount to get away from her once my prescriptions were filled. She was also pretty rude to her coworker. I heard her with other customers doing the same exact thing. She was horribly rude to me. I called Walgreens Corporate number to complain to their customer care line(800−925−4733). Lynn is unfit to work in a customer service role. I cannot wait until I receive my mail-order prescription. WALGREENSGETITTOGETHER!!!
Kat K.
Place rating: 3 Wheeling, IL
Great staff and very coupon friendly.
Scott H.
Place rating: 2 Crystal Lake, IL
What are these guys thinking that makes them believe it’s okay to open at 8AM? The rush hour traffic from 650AM-730AM is insane through here. If they opened at 6AM their daily sales would greatly increase. There have been so many times when I drive by there at 7:15AM and wanted a drink only for them to be closed. So annoying. Typical Walgreens, but the opening time REALLY needs to be pushed back to 6AM. Getting marked down on convenience and annoyance. I always forget that this location isn’t 24 hours and opens at 8AM…
Thomas C.
Place rating: 3 Algonquin, IL
Local business flair. This is my go to place for garbage stickers. This is the only place I have found that doesn’t sell out.