Algonquin Complete Auto Center

I DO NOT recommend at all! Stay away! Terrible job and customer service! I brought my Honda Civic in to get new brakes. I must say it was good price, however. $ 92 for front brakes and $ 92 for rear brakes. After 3 HOURS of waiting when I finally got my car I realized they messed up my brakes even more! Whenever I would brake, I would have to press them all the way down to the floor to stop. It was Soooo dangerous. So I went back in to tell them. They took it back in to «fix» it. Maybe another 15 – 20 mins later they brought it back out. The mechanic said if I think it still isn’t right that I can bring my car back in in Monday. It was a Friday when I brought it in. It was also winter time with a lot of snow. It was very dangerous to be driving anyways and on top of that my brakes weren’t working properly. So I had to drive with shitty brakes over the weekend. When I brought my car back in on Monday, I brought along my boyfriend, to make sure they didn’t mess with me. They finally fixed the brakes, but didn’t even apologize for the inconvenience or admitted there was something wrong with the brakes. Also on my first visit there while waiting I asked the guy that was working there what the WiFi password was and I typed it in and it didn’t work. I told him it didn’t work and he’s like,“well it should work” it still didn’t work as I repeated back to him what I typed in. I was the only person there. He didn’t care at all. They have a big screen TV there that was not on. I tried to turn it on with the remote, but it wouldn’t turn on. I’m not the type to speak up or anything so I didn’t ask him to turn it on, since I didn’t think I’d be waiting there that long anyways. But it ended up being 3 hours! I even walked to Starbucks used their wifi and came back. I have never been so mad ever!!! They didn’t even apologize. If I could give negative stars I would!

The $ 15.00 oil change got me in the door. I had a coupon but he advertises this as his price so I didn’t need the coupon and I really thought I found the best place ever… NOT! The owner treated me like an idiot and told me my car was dangerous to drive because I needed tires, brake pads and a rotor. He quoted me a price but it was only good for today, right now because every time I press the brake, I’m causing more damage. He belittled mechanics that work out of their garages and told me about horror stories of these guys. He also made me sign a waiver that he advised me my car is dangerous and he can’t be held responsible legally and proceeded to tell me about how he has been sued for crazy things and has court next week. My 2012 Elantra needs tires, pads and a rotor. I’m really super confident it won’t blow up and I probably will not kill anyone before I get it into my guy on Monday. I would never come back here. I would pay 30.00 for an oil change before that! The owner was rude. He refused to rotate my tires because they were equally worn; however, he was willing to take off the tires to put on new pads and rotor. From the minute I called him to make the appointment until I left the store, I was dumbfounded by his attitude and he is certainly no salesman. If you were going to try to take advantage of a female customer, wouldn’t you think he would turn on the charm? Jerk!

Fantastic Experience with a Auto Repair place. There is something you don’t hear often but truly great customer service and great prices! Highly recommend!

Caution: these guys WILL try to take advantage of you!
At least they did with me. I changed my own front struts on my car and afterward took it into ACAC for an alignment. While waiting in the lobby, I was told they couldn’t do the alignment because «whoever put on new struts did not do the job right and did not install new strut mounts, so we’ll have to do that before we can do an alignment.» My response: «Actually, I did the job, and I did put new mounts on, so go ahead and pull my car down and give me my keys so I can get out of here.»
Then the back pedaling began and I was told it also needed new control arm bushings before they could do an alignment. While there was some truth to that (on one side of the car), the fact that it wasn’t there original assessment and they wanted to tear down my whole strut job on the assumption that I had no idea what they were talking about was insulting and lacked any integrity.
My pursuit of an honest mechanic continues.

THE SEARCH IS OVER!
I’ve been searching for a new mechanic. We all know how difficult that is. I need a place I can trust that doesn’t lie and make up problems to clean out my wallet. I need a place that does good work, and also good prices would be great too! Impossible? Well, not anymore! The search is over! This place came highly recommended so of course when I needed an oil change and brakes I called them. I was welcomed warmly and pleased to get an oil change for $ 15.00. Very pleased. They checked my brakes and explained that I don’t need a complete brake job, the rotors are fine, I just need pads. Why not lie to me and tell me I need brakes? After all, I knew I needed them and would have believed you. Why? Because they don’t operate like that. I also mentioned that my exhaust/​muffler thingy (yes, thingy) was rattling under my car whenever I went over a median, or up the curb into my driveway. I didn’t expect them to do anything because I’ve had it checked elsewhere twice and was told it was bent and a bracket was broken and there’s nothing they can do.
Well, wrong… it was fixed, and welded… for now… until the time comes to replace it all. Oh, and no charge. NO CHARGE?! You fixed this loose, rattly thingy for no charge… no more noise? Free? Yep.
I have an appointment for Saturday to get my brakes fixed. I found my new mechanics. Professional, honest, nice, and the frosting on the cake is their super low prices. Don’t hesitate, I just saved you all the trouble of finding the perfect place! You’re welcome. :)

CUSTOMER SERVICE, ANYONE? OH YES!
We have an older trailblazer in great shape, but it is starting to need that «big maintenance» struts, ball joints, transmission flush, you name it, it needed it.
My husband got prices all around, and Algonquin Complete Auto Center was by far the best price (I am a firm believer in you get what you pay for so was a little weary of this). We thought, well, lets give them a try.
BEYOND IMPRESSED is the least we can say. They are HONEST and Competent!
Today I was at a nearby office, and my power steering went out. Since I was close, I took a chance and managed to drive there. Turns out it was just a clamp that broke off, they replaced it, refilled the fluid, and didn’t charge us a dime. Usually you get charged just to pop the hood open! I can not express how impressed I am with this place. not only are they competent, but fair. They work by appointment, so you may have to wait. It is worth it, trust me!

I could not be more pleased with my visit here! I brought my Ford Explorer here for an alignment and other suspension work. I knew that I was going to be dropping some cash but I wasn’t sure how much. I am a college student with very little funds. I expressed my concerns to the front desk and I was assured that I would be getting the best price around. I thought that this was just another auto mechanic ploy to trick me into thinking I was getting a good deal. I was wrong! What Algonquin Complete Auto Center quoted me was literally HUNDREDS of dollars below what other auto centers in the area quoted me. Trust me because I checked! They fixed my suspension and alignment in the same day I dropped it off. Just in time for me to go on a road trip the next day. My vehicle drove amazing and I have zero complaints about this place, people, or services. Algonquin Complete Auto Center has my business every time from now on.