The neighborhood is pretty sketchy but don’t let that throw you off. The staff is awesome, the office space is professional, we learned a lot in our first appointment. They are in the business of helping people and not making a quick buck. That was extremely apparent after our first visit.
M. V.
Place rating: 5 Centreville, VA
Had my initial appointment yesterday, and I had a REALLY great experience with Bobby, the tricologist on staff at this establishment. I had become quite desperate to find out the cause of my hair loss that began rather suddenly about a year ago. As I am 60+, I knew my hair would begin to thin somewhat and it had, but all of a sudden it started falling out like crazy. I asked 2 different MDs what the issue was, and the only thing they both had to say was, «Meh. Who knows.» My whole issue was that I wanted to know WHY it was happening, and if there was anything *I* could do about it. Was it hormones, age, stress, heredity, a vitamin deficiency, environmental factors… WHAT??? So, I was doing a random search on the internet for something(ANYTHING!!) that might help me get some answers, and I stumbled across this business. Their site said the initial consultation was free, so I braced myself for some major hard sell and forged ahead. When I arrived for my appointment, I filled out a questionnaire and was whisked back to Bobby’s office in about 10 mins. He introduced himself as a trichologist(a…what???), who is someone that specializes in all things hair and problems with having it, growing it, keeping it, etc. He told me he had had 4 years of training and some other general info about himself and what to expect, and then he took about three or four extremely magnified pictures of my scalp. We are talking like you can see the individual hairs and the skin clearly between each hair. In a very short period of time, he told me the reason my hair was falling out was because I was using Permanent haircolor!!! I was in total shock, as I have been coloring my hair on and off for years and had never had a problem before! He explained(it’s just too detailed to go into) exactly why and how it was happening, and I was completely convinced by the time he finished my Show and Tell. I really was stunned, and I was utterly elated that it WAS something *I* could do something about. He told me that if I followed his recommendations, i.e., switching to semi-permanent hair color, taking some over-the-counter supplements, etc., that I would start to see my hair grow back in short order. We then spent an extremely helpful, informative, and interesting hour talking about hair, what factors affect it, how different vitamins and minerals(or deficiencies thereof) impact it, what the chemicals in permanent hair color do to your scalp(not good), what stress does, etc. I have to say I was completely blown away, because I had NEVER heard this information nor the connections amongst personal habits, stress, vitamins, minerals, overall health, etc., that impact hair. I am still stunned about what I learned. He basically told me that in 2 weeks, I would start to see a difference, and that in 3 months I would see a dramatic difference in the amount and quality of my hair. I am so excited I can hardly believe I learned all this after I had been searching and worried out of my mind for so long. Please realize that I read and read and READ and keep up on the latest/cutting edge technology on overall health and exercise ALLTHETIME, and I have NEVER heard what he was telling me before. And the most amazing thing of all, and what proved to me that this guy and this establishment were legit, is that the consultation WAS free and there was no hard sell of ANY kind. He mentioned laser therapy as an addition to my new regimen, and it is something I am considering, but there was NO hard sell of any kind. In general, he was a great guy and it was a great experience. So, final word, if you have any concerns or questions at all, Bobby is THE go-to person for you! *I’ll update my review in 3 months to let y’all know how things are going!*