I always have a great time and service here, but its frustrating to see the injustice. Many customers being racist to the employees and making fun of them, for not speaking English very well. As well cheap people who go complain and make drama for no reason, to get free food.
Tracey M.
Place rating: 1 Alexandria, VA
Lord have mercy, this place needs help. I never go to Taco Bell however one of my kids was adamant that we go. Never. Again. No organization at all. Waited in line for 15 minutes alone to place my order. Customers couldn’t get their drinks due to the tanks being empty. No napkins anywhere. No Straws… nothing. I waited 15 minutes for my order which ended up being wrong. I was too tired and disgusted to make it an issue. Thirty minutes later I have my food but wait… not a clean table in the joint so when an employee passed me by, I asked her for something to wipe my table. She did not speak a lick of English so she passed me on by. Couldn’t leave fast enough.
Eli G.
Place rating: 1 Vienna, VA
Not even a star. I ordered veggies with beef and they gave me a sandwich. I don’t eat bread I don’t eat rice. Stupidest people ever
Danielle B.
Place rating: 1 Alexandria, VA
Not a great impression from the guy at the register… seemed out of it
Ronnie C.
Place rating: 1 Fredericksburg, VA
They dropped my order on the floor in the kitchen(the same floor that was wet from being mopped, it actually landed next to the mop) then bagged it and handed it to me! Really? They didn’t think I was watching. When I said something the shift lead said that he was going to eat it himself, i guess implying that he didn’t mean for me to have it(then why did he? Clearly he knows that was wrong) Some of the employees were laughing about it, others gave me the look of death for being mad about it. Will not eat there ever again. Unbelievable. Order was placed at 10:57, received at 11:06. 12/28/2014
Carol A.
Place rating: 1 Alexandria, VA
Slowest drive thru ever in the history of the universe. Consistently. Typical Taco Bell/KFC fare once you can finally order it.
Jonah H.
Place rating: 1 Santa Cruz, CA
I try to lead with positives first but I can’t actually think of any for this Taco Bell location. AVOID at all costs There’s a long drive thru line at 11 p.m. on a weekday, they can’t get your order right for a single item order and don’t have several items on the menu like a churro. The food they do have tastes awful.
Jason H.
Place rating: 1 Alexandria, VA
Watch out for your order. I ordered the Big Box with steak, the guy tried to charge me 12 bucks at first, but then he changed it to 7 bucks. I told him why are you charging me twice on steak, and then he corrected it to $ 6.15. The Big Box costs 5 buck, plus $ 0.80 for steak. When I left, I didn’t check my order. That guy gave me beef on my burrito!!! Not Steak!!! This place has no standard!
Jesse S.
Place rating: 1 Alexandria, VA
This location has among the lowest accuracy of any fast food restaurant I’ve ever been to. I’d say they get my order right less than 50% of the time. If you decide to risk the drive-through, you had better pull into their parking lot and count the food items to make sure they at least gave you the right number of items. You should then open each item and make sure it’s correct. If you got a burrito, you should unroll the tortilla and make sure they bothered to put the right ingredients in, since they don’t even make the items correctly. Unless you specifically ask, they will NOT give you napkins, utensils, or sauce packets.
Jeff C.
Place rating: 4 Alexandria, VA
So I am not really a big Taco Bell fan.(I have only been to Taco Bell about 10 times in my life), The thing that separates this Taco Bell from others is that it is a KFC. Yes, that is right, fine young foodies, the Colonel that little Chihuahua have come together in what may very well be the ultimate in fast food fusion. Sure this place is a bit dirty and the clientele are what you might expect to find in any fast food joints; however, a minor inconvenience for the opportunity to merge a beefy burrito with some of KFC’s yummy coleslaw. And for a truly decadent snack, just order a two piece meal and place some of that original recipe in a few tacos. Sure, you could accomplish this delicious Frankenstein food creation by driving from KFC to Taco Bell, but the ease of snagging both components for your ultimate food creation at the same counter is just too good to pass up. So I plan to return again and bring to life some other unique creations; however, unlike Dr. Frankenstein, I will not abandon my KFC/Taco Bell creation. No, I will scarf that yummy creature up with all the coleslaw and guacamole my foodie fingers can muster.
Tony M.
Place rating: 1 Alexandria, VA
If you decide to open a fast food franchise, you should participate when said franchise launches a major advertising blitz that ends up brainwashing people like me. For anyone else who really wanted to try Taco Bell breakfast, don’t waste your time. Thy don’t sell it here.
Andrea D.
Place rating: 1 Fairfax Station, VA
I was in the store last night with my family and in the mood for some Taco Bell, but I was greatly disappointed with the food. It was absolutely disgusting. The tacos tasted stale with the flavor of oil lingering in my mouth. It was definitely stale oil or the actual taco itself. I barely had any cheese(a pinch), sour cream, or ground beef inside. It had more lettuce than anything to fill the space. This will be the last time I visit this particular location. I have been to plenty of other ones and it’s always perfect till last night. My grandma and I were feeling sick after we are it because that state oil taste was so strong that if was still in my mouth. If anyone should go in the area, don’t get Taco Bell, there’s plenty of restaurants in the the same center.