Landmark Computer Laboratories

We had our computer conk out and not start anymore. We tried the basic fixes with no luck. We did our research for a well reviewed place nearby and found Landmark Computer Laboratories. I called Landmark and spoke to Bud Stoker to see when we could bring our computer in. He told me to try a quick fix that I hadn’t heard of and told me to call him if it didn’t work and he’d take it right in that night after hours so I could get it back quickly. Sure enough, I tried his suggestion and it worked. Frankly, anyone who gives advice that potentially takes away business from himself is someone I will trust to go to again any time. I know it wasn’t an advanced fix, but honesty and customer service like that is tough to come by these days. Any future computer issues we have and anyone that asks for where to take their computer equipment… I’m going right to Landmark Computer Laboratories.

I hired Landmark Computer in the spring of 2010 when my 4-​year-​old Dell up and died one morning. I called several computer fix-​it places and decided on Landmark because the person who answered the phone (who turned out to be the owner, Bud Stolker) took the time to talk through what had happened in the computer’s last moments, seemed like he knew what he was talking about, gave a reasonable-​sounding price estimate, and said he would come to our house on a weekend to pick up the computer.
I was incredibly happy with Landmark’s service. It turned out our hard drive was failing. The backup system we thought we had set up was not working right, so we were looking at possibly losing all our photos, music, etc. But Bud was able to recover all except a few files. He then installed a new hard drive, brought the computer back to our house, re-​set it up, installed a free program to automatically back up our files onto our external hard drive, and installed an updated virus protection system – all for I think $ 325 for the labor and hard drive plus $ 40 for delivering the computer.
I was reminded to write this review because just now, almost a year later, our computer was running slowly, and I wrote to Landmark again. Bud had us do something where we logged on to his website and downloaded something so he could look at our computer from afar as though he were here. (As you can see I am not super computer literate.) He confirmed that we had a reasonable amount of free disk space and did not have any viruses, then deleted something unnecessary that had been running automatically when the computer started up. Now the computer is running much faster. This took him about 20 minutes and didn’t charge us anything – he said he would only charge us if he had to do something more time-​consuming.
All this is to say, I heartily recommend Landmark Computer!