Franconia Plumbing

I have a home warranty and have needed plumbing repair work. they sent Franconia plumbing once and I was happy with their work. Very courteous and timely. the next time I needed a plumber, the company sent another firm and I was not pleased with their work at all. Since then, on two other occasions I have specifically requested Franconia Plumbing and have been extremely satisfied with their work. I highly recommend them!!!

I cannot recommend this business enough! I have used them personally for my home as well as for my business. They are professional, helpful and go above and beyond to fix all of your plumbing needs. I have been more than pleased with both the service and the prices. They are an honest, trustworthy business. Give them a try for your next plumbing need, you won’t be dissapointed!

Franconia has helped me fix a leak that was going on for over 1 week. I first used another company thorugh my home warranty– they came out– saw the leak coming out of the drywall ceiling– went upstairs– saw there was condensation ont he AC unit– said it was an AC problem– collected deductible and left. Didn’t even cut into my drywall! I called AC guy out– paid $$- told it was not AC problem– plumbing problem.
Called home warranty company again begging for another conpany to come out– I did not want to use the first company that totally failed. Then I spoke to Sandra from Franconia. She does have an accent which may be hard ot understand– and I was so frustrated with the events up to date I thought I was going to flip out– but Sandra was so nice and really tried to meet my scheduling needs. She is fantastic.
Plumber came out 2 days later… very nice guy with a good attitude. He looked into the ceiling (I cut the hole myself to let air through in fear of mold) — checked out the AC unit area– and said it was the condensor drain and that it needed to be snaked. He said it was not covered by the warranty– but I didn’t care at that point– I just wanted it fixed! I said do whatever needs to be done– I’ll pay with a credit card. He snaked it and left– saying the issue was fixed! Fingers are crossed… but that there is a real plumber folks!

My sump pump was acting up. Sandra, the office manager was very prompt and polite. First she gave me a couple of things I could try and when the issue happened again, she got a tech scheduled for a visit the next day. Chris was fantastic! He answered many of my questions including why plumbers are so expensive. You read these reviews and people seem to be paying more than seems reasonable. Franconia Plumbing is not going to rip you off because they are not commission driven and they will do their best to provide you with an estimate over the phone to begin with. Because my sump pump was at least 10 years old, we decided that it was best to replace it. Chris didn’t take any money for the diagnostic visit and instead I paid for the job when the replacement was made. Same great reliable sump pump, made in the USA. Who am I calling next time I need a plumber? Without a doubt, Franconia Plumbing.

I was assigned Franconia Plumbing through my HMS home warranty. They were able to come out the next morning and fix the issues. Technician was timely and efficient. The second time we had to use our home warranty just one month later for another pipe issue, I requested them again and once again they were timely in making and appt and showed up on time and did good work. Would definitely use again, professional staff and easy to schedule they buck the stereotype of home warranty assigned professionals.

They arrived on time, were courteous, explained the solutions, and charged me a fair price. If I had to rate these guys versus Michaels and Sons there is no comparison. While our work was not done under any home warranty, it was done in a timely way, professionally, and with courtesy and respect for our house and that alone is worth a premium.