No complaints whatsoever! I used this company to treat a roach problem that cropped up in my rental property. They did the work, eliminated the roaches, and made it extremely easy on me by doing all the scheduling with the tenants themselves. They did follow-up phone calls with them as well, and as a bonus were EXTREMELY cool about the fact that I lost their bill and forgot to pay them for four months. They did not even insist on their 1.5% late fee.