Autozone

I usually go to the AutoZone on Mount Vernon Avenue near the DelRay section of Alexandria. Have always gotten 5 star service there, but was running errands on Route 1, so I headed to this location instead out of convenience. I needed to have a headlight bulb replaced and also wanted to check out the other one that seemed dim. The service tech said that I should take it to a shop to get the dim one checked out.
While putting in the headlight bulb, the service team member made a comment, «for future reference, we don’t do headlight bulb replacement, but since we’re not busy, I’m helping you out.» This has never been an issue at the Mount Vernon location, so I was surprised. When I mentioned the great service at the other location, the service team member said, «well, some do and some don’t and we don’t.» He said that both lights (even the one that I had reported to be dim) looked alright. Later, when I had a chance to check it out by flicking my lights in the garage upon arriving home, I realized that the technician just didn’t want to be helpful.
Will definitely make the longer trip to the Mt. Vernon Avenue location in the future. The convenience of this Autozone being closer to home isn’t worth the lack of customer service that they deliver.

Boo!
This Auto Zone doesn’t even exist in real life!
I was in a hurry to get to the nearest Auto Zone late in the evening on May 14, to get a few bits and pieces ahead of the MD state safety inspection the following morning, and when I asked Waze on my iPhone to get me to the nearest shop, it told me to head to this address and location.
I of course didn’t question it and drove towards it… but nowt. I obviously blinked because Waze nagged me and told me I had apparently arrived and drove past it. I had even got onto a small sidestreet and turned around back, looking round and round both sides of the road like a paranoid schitzophrenic and to my disappointment and frustration, I could not see the familiar marquee sign anywhere. I doubled-​back a third time and then gave Waze and Siri both a piece of my mind, resigned to the fact that I was not going to complete my mission that night.
I ended up driving back home, and going to the Advance Auto Parts local to me the following morning instead.
Any Unilocal Community Manager managing in Alexandria, please consider removing this Auto Zone ‘store’ as a viable location. Thank you.

I will certainly be back.
I’ve been shopping at Pep Boys for ever, and I like their military discount to be sure. But this new Autozone is loaded with neat products, nice employees and heck — it’s really way more convenient.
Look for the Krispy Kreme. Look across the street. Yeah. That’s convenient.