Ras Delivery Service

My Home Depot online order status still reads «Being Processed» and I never bothered to check my work voicemail for a confirmation. The morning of the day of delivery, I had a confirmation from the previous night stating they would be delivering my appliance between the hours of 8 – 12. I called the cusomer service line at RAS, got an agent on the phone who offered to have the driver call me at work one hour before they expected to arrive. The driver called me almost right away stating he would be there in 45 minutes which gave me enough time to get home. They were exactly on time, walked the appliance into my living room and were courteous, professional and in uniform.
I really can’t ask for much else. I do all of my own installations however reading the other reviews these guys looked like a delivery outfit, not an install team so not sure why they are being reviewed based on that.

RAS delivered pedestals for a washer and dryer puchased from Home Depot, but their workers refused to install them even though the installation orders were explicitly called out on their work order. Had to get Home Depot to get another installer dispatched because RAS would not install.
While the delivery guys were here, I spoke via phone to their supervisor, who told me a bald-​faced lie about needing parts from the washer/​dryer box to do the install. The installation manual from the pedestals shows that is clearly untrue.