Chick-fil-A

Southern people love Chick-​fil-​A. Not just like it, LOVE it. Being from New England, where this chain doesn’t exist, I finally got a chance to try it at the Alcoa, TN location after leaving the Knoxville airport. So many people had told me what to try and what extra sauces to add but I went with the classic chicken sandwich, the spicy chicken sandwich, and some waffle fries with the Chick-​fil-​A sauce. While the chicken was hot, juicy, and perfectly cooked on a fresh bun, it wasn’t as Earth-​shattering as people described. The restaurant was clean and the employees very friendly and helpful, all of which are very important in fast food. Chick-​fil-​A is better than many other chains, but I’m still waiting to be blown away.

I love this location. Always fresh sandwiches and great strawberry shakes.
Make sure you ask for ketchup and mayo, it wasn’t in our bag. We had to go back through the drive thru to get it.
Recommend.

Crazy busy at lunch everyday but don’t let that keep you from coming here. Swift order and always pleasant staff.

Went for dinner and though it was busy, the lines moved fast. Got the 12 piece nuggets and they were delicious!

Wonderful place. The employees really do care by keeping the tables clean and helping those that need it.
I seen two things today that just made my day. One was a elderly group of ladies that had ordered soups. Apparently they had just ran out of one type of soup but the young man that took their order was not aware of that. He made it a point to come out to their table to apologize and gave them back their money. He then offered to purchase anything from the menu that they wanted. I don’t know if they took up the offer but there was hugging that took place.
Another awesome thing was a mother and her small child. She of course had her hands completely full with her’s and her child’s items. When their food was ready they not only brought the items out for her but went back to get them their condiments and napkins. Then stood and «played» with her child while the mother prepped the child’s food. You could tell she was frazzled and needed the extra help and was very grateful of the assistance.
Both times were from young men employees that didn’t have to do what they did. It also occurred during lunch time. We need more of this in our everyday life. Giving back doesn’t take much at all and sometimes all it takes is a smile.

This location is always busy and the drive-​thru is always full. Decided to go inside to order my food, and the line was impressive. They only had one person manning the cash register inside, everyone else seemed quite busy keeping the drive thru moving along. Most of the tables were not clean, so I had to find a napkin and clean it off myself.
If I came here again, I would probably just use the drive thru and get my food to go. The food itself was like up to the typical Chick-​Fil-​A standards, pretty high quality for fast food. If you haven’t tried their salads yet, I highly recommend.

One of the best Chick-fil-A’s I have been to. The owner is active in the community and his team does an excellent job.