Weems Framing & Galleries

Amazing customer service!
Visiting from CA and the manager of the frame sho and the artistic guy (sorry I don’t remember your name) were so incredibly helpful even tho they weren’t going to frame my print there. They helped me find just exactly the matting I had been wanting. Just wanted to say how much I appreciated that! I will definitely be doing biz with these people in the future
And that the owner showcases young undiscovered artists is awesome! If you want something truly unique and so reasonably priced for the quality of the workmanship — check out their collections. Highly recommend this biz!!!

Overall, the service is friendly, but the quality of their framing is too inconsistent for a high-​end frame shop.
I’ve had several pieces framed here over the past two years, spending thousands of dollars. Usually the quality is great. But two jobs in particular have forced me to find a more consistent option.
On one job, I had a large print framed. It cost $ 550, which is a lot, but reasonable given the size of the frame. When I picked it up, they used the wrong color of mat. They also pieced it together from smaller mats, which I specifically told them not to do. They redid it, but when I picked it up, I noticed they reused the backing the mat was attached to. You couldn’t see from the front, but the back is crumpled and looks unprofessional.
I later noticed they dirtied the edges on the print, probably by storing it in an old sleeve. The error on the mat color was easily fixed, even if they cut corners to save on the cost. But the damage to the print probably can’t be reversed.
I wasn’t going to go back after this experience, but given that they had framed about 10 other pieces without any problems, I decided to give them another chance. The next two pieces were fine. Then I had another print framed and ran into more problems.
The frame was filthy when I went to pick it up. There were smudges all over the frame and glass. I told the lady helping me it wasn’t a big deal as long as it wasn’t inside the frame. When she cleaned it, there were smudges all over the inside of the glass.
They took it apart, cleaned it and delivered it to my work to save me the trip. But considering how much work I’ve given them and how much money I’ve spent in their shop, this was too much. For the prices they charge, there’s no excuse for being sloppy and careless with their work.