Petco

Petco does not price match off the web. You need a picture or a copy of the add. I saved $ 9 by going around the corner to Petsmart. They need to fix their price match policy.

Great job on the grooming. They were able to trim Zoey’s nails but it took two people. It was only $ 23 and they did anal glands.
They had pet adoption today!!! Very sweet puppies and kittens.
I spent too much money on the accessories but it was fun!!!

Their freshwater fish dept currently has a bad anchor worm problem. 6÷12÷15. The manager pretended to not notice the anchor worms on the fish I was pointing out to her, but was well aware of the problem in a different tank that was on the same water system. I informed her that I had bought fish from her (⁶⁄₈ or ⁶⁄₉) and had now infected my whole tank, I spent 3 hours picking anchor worms off the fish I bought from here, hoping to stop the problem before it spreads. The problem is that I introduced water from their system into my tank with the new fish, so there may have been free swimming parasites introduced, I need to treat the water in my tank, the treatment costs $ 8 and I asked if they were going to pay for the treatment. The response was «we have no idea where your anchor worms came from» holy denial. This experiance has been terrible, but until I got sassed by the manager, the problem was somewhat understandable. But manager, please be a part of the solution to the problem, dont pass the buck to your customers when the problem is with your suppliers. Terrible experiance. Oh, they did have a nice employee who did notice the problem on the other fish, so hopefully they wont release all their new shippment currently sitting in bags at the tops of the infected tanks.

With 5 cats in the house I find coming to Petco to be more of a regular trip these days. I do enjoy the wide variety of food that is available including a large assortment of natural foods. I also appreciate how clean they keep the store. There is a certain odor to other pet stores that I don’t experience here. Very large selection of dog food, aquarium supplies and birds too.

We have been doing puppy training with Gaby and it’s wonderful. We have completed phase 1 and are moving on to phase 2. Our whole family has learned a lot and so has our dog! It’s been great to learn how to have a well behaved dog before the bad habits are set. I will update with our progress!

Location is great. Store is always clean.

Popped in real fast to buy some lamb lung treats for my dogs. Fast service and didn’t have to wait very long at the register.

I was having some issues with my cat peeing where she oughtn’t. I asked Matt (the general manager, I think) if he could recommend anything, not expecting to really hear anything super helpful. However, he took the time to discuss some possible reasons for the behavior and offered solutions he thought would help. Awesome customer service.