Discount Towing & Collision

I used Discount towing per my mechanic’s recommendation. He said it would be around $ 60-​$ 70 to have my car towed to his business. I called and made an appointment for two, Becky, the customer service rep/​receptionist made me feel comfortable and I had already judged that if my mechanic uses them, there would be no hassles.
I WAS SO WRONG.
At 2:30, they still hadn’t shown up. I called and was transferred TWICE. Apparently my request had been skipped over. They apologized and said they would be at my place by three, so I said okay and waited. Four o’clock rolls by and STILL NOTHING. I called and Becky answered again, apologizing profusely, but still offering no solutions to my now dwindling schedule. She said she had been out for lunch (WHO TAKES A LUNCH HOUR AT 3???) and wasn’t able to deal with the scheduling fiasco. By this point my mechanic calls to tell them that his business closes at five and they need to speed things along. Finally, at four thirty, Luis comes by and assesses the situation. After about ten minutes, the car was docked and off to the shop.
I basically wasted my entire afternoon waiting for Discount towing. They should have called and let me know they were running late. On the plus side, they did knock off ten dollars, which was the least they could do in this situation. However, I wouldn’t use them again or recommend them to friends/​family.

If you’re from New Mexico then you know the most dangerous place you can be is stopped at a red light because you’re more likely to be rear ended here than anywhere else except maybe the side walk.
I took my jalopy into Discount Collision and with the naked eye I cannot tell there was ever a scratch on the car. The car was returned completely detailed inside and out. I’m not sure what other places charge, but the prices seemed fair (paint, parts and $ 45/​hr labor). They top that off with a satisfaction guarantee for as long as you own the car.