Cycle Cave

After visiting several bike stores over the past week Cycle Cave earned my respect, purchase and 5 stars. Very friendly local bike shop with kind people who are very patient and willing to take the time to explain everything to someone who knows nothing about bikes! Harvie was so friendly and took the time to show me different bikes, test ride them and compare the differences between the bikes. The prices are unbeatable as they are well below MSRP. I will come to them again and again for all my biking needs!

One of the best bike shops to visit always there to help with small wrench problems as well as gear to make my next ride better the shop not only fixed my bike for free but got me on the right path to a upgrade they have all the tweaks you need and at a good price

My wife’s bike was in dire need of a tune-​up. I had no idea where to go. So I trusted Unilocal and saw that this small place had a solid 5 star rating. We live on the Westside so this was a journey to get over her. The place is jam packed with bikes and gear. Once we made it to counter we waited a few minutes and was helped by an older gentlemen. I believe his name is Hervey. We explained that we needed a tune and he gave the bike a once over.
Now here is where my concern lies. I figured that this place gets great reviews because they are awesome. After we checked the bike, I was almost sure I would get a phone call that they would need to replace parts and then the tune up will soon be a big expense. Her bike is older, so I was bracing myself for it. Well, there was no phone call like this. The bike was picked up a few days later and looked good as new. They did an awesome job and they didn’t seem to try and sucker people in replacing parts. I’m sure if a part is absolutely necessary, then they would consult with you. Overall it was a great experience and worth us making the trek to this shop. I also love that this is a local business that we can support. Living on the Westside we don’t have this option in a lot of cases. If you need a tune up or even a bike this is the place to go! Cheers!

Superbly ethical business practice!
I ordered an out of date replacement part from Cycle Cave. It took about 15 pages of Google search to find a US vendor who still had it in stock. When the product arrived it was the contemporary part which wouldn’t be useful. I wrote an email complaint and Bob immediately responded and told me to keep the part and he would refund me 100%. This type of ‘old school’ relationship building business practice is rare these days and very much appreciated.

Best service I’ve ever received! Very helpful, friendly, and took the time to talk to me and solve my bike issue. I will do all my business with them in the future, and will highly recommend to all my friends. Really excellent service and knowledge!

Hervey is just a legend to me. Such a great guy, great help, and about as polite and likable as a person can be. He’s the older gentleman that always seems to be at the shop.
The prices for bikes here are on par with what I saw at Trek, the only difference being this is a small, local outfit so I decided to spend my money here rather than at the other place.
You’ll find road bikes, hybrids, mountain bikes and bikes for kids, plus components, and all types of accessories from shoes to helmets to water bottles.
If you buy a bike, they have a financing option through Wells Fargo, so consider that if you don’t want to put a huge expense on a credit card.
Finally, when you buy a bike you can bring it in for free tune-​ups for up to a year.
Overall, a great local business and a place I’m glad I gave my money.

Cycle Cave is a small mom and pop shop that carries a handful of different bikes. I ended up purchasing a bike from Cycle Cave due to the fact they had a bike I wanted in stock and for 300 less that Desert Cycles. Cycle Cave isn’t as cool as all the other shops around town but they have everything you would need to get your bike back on the road or to get started in cycling.

I have spoken to Bob on a few occasions about my outdated Specialized Rock Hopper. This bike has special sentimental value to me and I want to keep it on the paths.
I was having some issues with my Shimano Rapid Fire set up and Bob was more than helpful. He took the time to explain the different adjustments and the proper way to set the system up so I would not have issues while riding.
When I explained the problems I was having, within moments, Bob had the proper answer.
It is very hard to find customer service these days. If you want quality and honest service, go to Cycle Cave.

Long time customer. Cycle cave is just the best. Honest, knowledgeable, helpful, and friendly. You cannot do better.

Bought my first bike at Cycle Cave in the 1980’s. Just enjoyed another great experience with this family owned and operated bike shop in July 2012. The quality, price and service at Cycle Cave can’t be beat!

I went on a group ride with the Rio Cycling club who start at Cycle Cave every saturday. The owners were Super helpful. They offered to change out a stem just when I was looking for a test ride. Also it is one of the cheaper bike shops I have been to. Cheaper than many big box stores even.

Great service! Family owned and operated. The staff is always so helpful when I need something! They gave a great recommendation on the type of bike I should buy for my beginning to mid level mountain biking hobby. I will definitely go back for my advanced bike!

About three years ago, I was looking for a bike for commuting. I was not an avid cyclist, nor did I really know anything about bikes, bike parts, or biking. I was just a dude who wanted a bike. I went to a bunch of places looking for a good bike at a good price. Most of the time, I met with bike store people who were either utterly indifferent to me or were pretentious jerks who couldn’t be bothered to condescend to such a neophyte as me.
Cycle Cave was the first bike store I went where the staff was as respectful and friendly as they were knowledgeable, and where the bikes were both high quality and reasonably priced. They helped me choose a bike that worked for me personally, let me test-​ride it, they got it road ready for free, and suffered in silence as I had them make a bunch of what must of been annoying little adjustments. I’ve been back over the years for replacement pedals or chains, water bottles, etc., and they’ve continued to be really helpful and really polite, even when there was only a few bucks changing hands. It’s like they’re just honest, helpful people or something. I’ve been very pleased with the bike they helped me select, and so far I’ve put 3000 miles on the thing commuting to and from UNM.
Now, I’m not going to lie to you. You can find bikes and bike accessories cheaper elsewhere. And a lot of other places have better selection. Personally, I think it’s worth a little extra cash (and it really is just a little extra) to support an awesome local business run by awesome local people, especially when they offer the fantastic customer service and knowledgeable advice that bigger stores entirely forgo. Give Cycle Cave a shot, you may find it a refreshing change of pace if you’ve been to other bike stores.

An excellent bike store. Cycle Cave has been around since the early 1970’s. It’s family run, even today. While it might not be as flashy and new as some of the other stores in town, the people at Cycle Cave know bikes, through and through. On top of that, they are extremely helpful to ALL levels of cyclists: racers, commuters, enthusiasts… even if you haven’t biked in years… they cater to everyone. But it’s the customer service that really stands out here. I’d highly recommend them.