Aloha RV

The service is outstanding ! It is so nice to walk in to a place of business and not feel hounded like a car dealership … The process is simple. and not pushy. ron murray took us from point A to point B … listened to our needs and concerns and made us feel like family at the end … I know we won’t be disappointed in our choice … Thank you to you and your staff for making it easy !! Everyone was attentive and friendly .
Thank you …

Contrary to other reviewers for Aloha RV, I have had a great experience with them. I bought my travel trailer from them in 2011 and recieved excellent service, training on how to use the trailer and an offer to help winterize the trailer for free the first year I owned it. My very first trip, I took the trailer four wheeling, not to a four wheel location where I parked it and then went four wheeling, I took the TRAILER four wheeling! Of course I beat it up pretty bad, and I did some damage including breaking loose the microwave and heater cover. When the trip was over, I took it back to Aloha and they fixed the microwave and heater cover for free (of course it was still under warranty, but they didn’t give me any hassel). I used the trailer several more times that year until winter set in and like an idiot, I didn’t take them up on the offer to winterize it and suffered the consequences, I burned out the heating element on my water heater from trying to keep the water from freezing and a shattered water filter cover. When I came in to get the items fixed, they replaced the filter cover free and charged a reasonable fee to replace the damaged heating element. I’ve also had occasion to purchase items for my trailer from their newly expanded parts store. Staff here were curteous and helpful, answering all my questions professionally. I’ve dealt with all three departments at Aloha, sales, service and parts and have no issues with any of them. I’ve never been treated with anything other than professionalism even though it is quite obvious I’m an idiot when it comes to RV’s and how to use and care for them. I’ve learned a lot over the last few years on this subject, thanks in part to the staff at Aloha RV. Even just recently, I had the battery stolen out of the trailer right in front of my house. The A-​hole theives who stole it just cut the wires and took off with it. In an effort to save some money, I decided to replace the wiring myself, but I didn’t know what gauge wiring to buy or what gauge went to which battery terminal. I went back to Aloha and they were very gracious in giving me the information I needed and even allowed me to look at a trailer that was being readied for delivery so that I could see which wire went where. I will continue to bring my trailer here for service as needed and when I’ve totally destroyed that one, I’ll buy my next one from them as well!

My family is in the market for an entry level travel trailer RV. The salesperson AT Aloha RV showed me those. But when I asked him if he would mind showing me a class A he said he REALLY DIDN’T WANT TO because it was more than what I said I was wanted to spend. They weren’t even busy when I came it, just standing around.
We ended up buying a travel trailer from another dealership and won’t even consider them for future purchases.