Accent On Vision East

I really enjoy coming here for my vision needs. The selection of glasses is wonderful & the staff is awesome. The Dr was very personable and knowledgeable. The lady that helped fit my glasses took the time to find the perfect pair/​fit, and also very knowledgeable and courteous. Also they are great with my children, which is greatly appreciated! I wouldn’t go anywhere else.

I get my eyes check once a year, I think good eye health is important. Dr. F told me I have to be cautious because of a family history of glaucoma, they have made it a point to check my eyes very thoroughly each and every time, it shows me how much they care. When it comes down to it you have a choice, a local dr. Who genuinely cares about you and your health or a cookie cutter eye place that only what’s to bill your insurance. She is local business, I’d twice as much for any product from a locally owned and operated place!

If you write online reviews you’ve probably encountered this issue at some point: the five star urge. It creeps up on ya when you’re considering a four star rating, but the overall rating of the business is kinda dismal, and you figure the place deserves a boost. What’s the difference between four and five stars anyway, honestly?
I was gonna give Accent On Vision East four stars for minimal reasons. I guess I wasn’t thrilled with the final act of our visit, wherein we chose frames and lenses. The consultation itself was thorough, we never felt pressured, but dammit, these days, if you want a really great pair of glasses with superb lenses, it’ll cost ya. Modern technology offers some seriously geeky, stylish options for great specs: streak-​free lenses, super thin trifocals, combination indoor/​outdoor lenses. The more you upgrade, the more you spend. Again, we were never pressured, but the upsell is clearly a big part of the profit margin for optometrists. The next time you take your cat to the vet for her annual vaccinations and they pitch a life insurance plan, remember, extras are everywhere.
So I’m looking at the overall star rating for this biz and I’m calling foul. These guys get five stellar stars from me. I brought my wheelchair-​ridden relative into this place and he was treated with the utmost respect and care. Dr Fuemmeler was honestly a little too thorough; the visit took a while, she was careful to ask questions that seemed a little abstract, but that’s why she’s an optometrist and I’m just some dude on the internet. The glasses we ordered took less than two weeks to prepare, and as my relative sent via text today, I quote, «Glasses work neat!» He’s not big on trivialities, obviously.

I’ve been going to Dr. F for over ten years now. Great staff… Quality Frames… And a very thorough exam every time. I recommend Accent On Vision East to everyone I know.

A couple of months ago I went in for the second time, just over a year from the first, and got an exam. The Dr didn’t tell me about any issues the first time. This time she said that I had some sun damage and was a candidate for cataracks early in life. Recommended a good pair of sunglasses. I would have thought that she would have caught that the first visit just about a year earlier. Then they recommended the photochromatic lenses, etc. Well I bought them and was told if I didn’t like them that I could get them replaced with lenses without the photochromatic stuff, within 30 days. It was close to $ 80.00 for the photochomatic lenses. Well I didn’t like them because they barely did the tinting while in the car and driving is when I usually use them. I requested for the regular lenses. I didn’t get a call after the new lenses were put in the frames. I had to call them myself. Then when I picked them up I asked if I would be getting the refund soon and they said that all sales are final and I wouldn’t be getting a refund. I asked questions, etc and they said no refunds. Wow. What an expensive pair of regular lenses… I should have just kept the photochromatic pair if I knew I wasn’t going to get a refund. I would have appreciated a common courtesy notification that I would not be getting the refund.
Seems like they might have been trying to sell their other products to make more money.
The front desk staff and assistants are really nice though.

Was not to happy on the first appointment I was giving the wrong directions to get there

Since having lasik over 6 years ago, it’s been a while since I have been to an eye doctor. I just came in to get a pair of driving glasses. Brought in an old pair of frames to have fitted for new lenses. I have never been to this new location, but was a patient of Accent on Vision for many many years. I know my HB has had problems with them with scheduling etc. 6+ weeks just to get lenses put in frames? yikers. Friendly though.

I have gone to this eye doctor for about 5 years. I have nothing bad to say. The front office staff are always helpful and polite. The wait is not long and before you have a chance to read a story in a magazine you are off to your eye exam and to see the doctor. When it is time to select you glasses they have a wide selection of frames and the folks that help size you are very helpful.