Jim & Dude’s Plumbing Heating & Air Conditioning

It’s a good thing there are other heating and air conditioning repair companies in town.
I called for furnace repair on a Friday and the person answering the phone told me they could be out on Monday morning. That was really no big deal as winter is not quite upon us.
I took the day off work to be available for the Monday morning appointment. I phoned Jim and Dudes at about 3PM to see if they were coming out or if I needed to take another day off work. The gal who answered the phone said she would have someone call me back. About an hour later I call a call back. The guy said that he had no idea that I was scheduled to have work done that morning and that he would look at my furnace the next day.
At 4PM the next day I got a call from Dave. He said he could come over. He got there by 4:15 and by 4:45 had diagnosed the problem. He said it was an expensive part and that I may just want to get a new furnace rather than throw money and a furnace that would continue to be expensive to repair. He thought that the Draft Inducer Motor for my furnace would be more than $ 300. He said he would see if they had one at the shop and give me a call.
24 hours goes by… no call.
48 hours goes by… no call.
66 hours later… Dave calls to tell me he has a price for me.
I told him that I got sick of waiting for him to get back to me and ordered the part myself online. I think I saved about $ 165 +installation costs in the process.
I will not be calling Jim and Dude’s again.