Requested arrangement with roses and carnations for my mothers birthday. Arrangement delivered only contained 12 carnations and lots of filler, with no roses. When my mother called the shop to ask about delivery the woman who answered the phone was very rude and indicated that her delivery would not happen on the day that it was scheduled by saying«Well that ain’t gonna happen». Poor customer service and skimpy arrangement will ensure that we never use this florist again. If you’re looking for a great florist in the Albemarle area, try Edwards in Norwood. Closest thing to the old Harwoods that you can find and the delivered a beautiful arrangement!