All the More To Love

I dropped off over 100 items carefully screened for our 5013C charity to sell. 2 months later, none were displayed, and out of all the clothes, there were only 5 items that I could even recover. I have called and visited the store over 5 times, notes have been left for the owner multiple times with no response. The person at the desk said that she never shows up any more, Another consignment owner said she heard that the owner really didn’t want to be in the business anymore… I’ve received no calls back.
This money would have gone to support Alameda Community Chorus. I’m stunned at the lack of caring. Laurie H.

I am surprised they are still in business. I vowed to never return. I echo the concerns of other consigners. I had many of the same problems others have mentioned. I will never set foot in this store again.

I’ve been doing business for many years with this store but I left some jewelry to be sold in April and it’s still not displayed. No one answers my calls and I’m very upset! VLH

I left 15 outfits and coats there, some new items and some very high quality-​including new wool coats, never worn. I thought it was strange that they didn’t give me a receipt for what I left with them. (I had purchased clothes from them before but I had never left clothes on consignment with them before this.)
I came back within the time frame on the contract which is I believe 60 days, to get money collected so far and I was told to come back after the New Year which then would have been about 3 – 4 months. I came back in the New Year and the store was closed, There was no phone number or any kind of forwarding information on the door. I went by several times and it was closed. The phone was disconnected, no longer in service, or just rang. It seems that they had closed shop, taking all of my clothes with no compensation, not even the Goodwill donation slip they promised for donated clothes that they were unable to sell.
I live in Oakland and don’t go to Alameda that often but I was in Alameda and went by the store and it was open again. I went in to get paid the money for my clothes and was told it was too late, and the owner would not even give me a donation slip for the clothes so I could get some tax write off. I asked for some store credit but they didn’t want to give me any store credit or any money. I consider the owner to be very sleazy and she should have paid the money she owed me since I did come in before the deadline but was asked by the owner to come back 2 – 3 months later. TO ME SHE STOLE MY CLOTHES SOLD MOST OR ALL OF THEM AND KEPT ALL OF THE MONEY. THIS IS BY FAR THE MOST DISREPUTABLE BUSINESS I HAVE EVER DONE BUSINESS WITH IN THE BAY AREA.

I’ve been enjoying the selection at All The More to Love. The sizes range from size 10+ and there are a lot of quality designers and styles. It’s a consignment shop, not a thrift store. The clothes are clean and pressed when they arrive. The owner is incredibly nice and helpful.

Where have you been all my life? It is hard to find decent plus sized clothing at thrift stores, let alone in superb condition! When I heard about this place I immediately drove over the same day!
I found amazing items at decent prices. A little pricer than just at a thrift store, but I walked away with higher-​end clothing (including items still with original price tags on them!). Beautiful dresses, tops, shoes, handbags, and jewelry! (I didn’t look too closely at pants but they looked like a good supply too).
Since I work 15 minutes away in Oakland, I foresee many more trips in my future!
Thank you for catering to plus sized goddesses who love to dress well!

You can only bring in 15 items of clothing and/​or shoes a day when you don’t have an appointment to «see someone.» Only appointments available are during the week. When I asked if there was an exception to this rule due to my work schedule I was told I’d need to figure that out or simply take a day off. Really?
I’m finished. I would rather donate everything than allow them to make money.
Support local, small business — not this one. What a joke! No thanks.

I too consign here regularly. Despite what other reviewers have said, I will happily continue to do so. They state their policy right up front and I believe as I will be making some money that it is my job to check in with them. Besides, sometimes it’s better just to let that one time fabulous clothing that has taken up yeeaars in your closet just slip away gracefully.
I too have regretted letting go of some things, but is better for someone else. They’re a great store, real customer service, n they are inexpensive!
Trouble is, I happen to love to shop there despite being a size 6 – 8. The slacks are wonderful, purses! And great business tops, plus the sweaters are to die for! There’s just so many pieces of good quality clothing so cheap that it’s dangerous to go check on your clothes because you’ll buy more.
Perhaps That is why no reminders.

I buy a lot of things here — but their ability to manage the volume of clothing they receive and the quality of the merchandise has gone down hill significantly. I think they need to be more selective of what they will or won’t take — and then spend more time getting it out on the floor. I was also very disappointed that their system crashed — meaning I had no record of any donated items for the entire calendar year 2012. There’s a lot of money in the consignment business if it is well-​managed.

I have been doing business with this store for years and have never had any problems. However, it seems that all the clothes I brought in for my last consignment were never written up and have disappeared. To make matters worse, the last check they sent me for $ 37 bounced and cost me an additional charge from my bank of $ 15.
The owner seems to be absentee or just doesn’t care. I think they are going out of business. DO NOT CONSIGN with them.
They deserve NO stars, not even one!

I called to see what my credit balance was. The lady didn’t even look it up and said «The balance on that account is zero». No further word on that lost jewelry. Nothing. End of story. I feel humiliated and taken advantage of. I’ll never go back there.

I LOVE this store! Great buys on nice clothing and a wallet for myself. The sales staff are wonderful – not hovering or pushy and seem to want to help you get a discount. I rarely shop consignment stores but this one was open when I missed an appointment with my hairdresser next door, so I stopped in and got 5 great pieces for $ 41! One was a Harvey Bernard linen blouse.

I love a great consignment shop and I was in the mood to buy when I happened upon this shop however I found nothing special here. Most of he clothing seemed slightly outdated, and overpriced. Also most seemed like things an older woman would wear. My advice would be to clearance most of the items which are currently in the shop, and be more selective with future merchandise, focusing on more modern attire.

I consigned with them last summer and nothing seemed to pan out. I called last week and they said that they consign on Friday and Saturday. I show up last Friday and the place is closed. It’s frustrating but I can take my business elsewhere especially since they have a bad BBB rating. I don’t have time to play games.

After being closed all this week, I think the store has gone out of business. There is no sign on the door, no update on the website or voicemail greeting. No replies to emails or voicemails (greeting says to not leave any though). After taking things there during the last 6 months ago, it seems the vast majority of the items allegedly did not sell and were allegedly donated or are still in the back. It doesn’t add up and they have not been forthcoming. I think my husband is right: this place is selling items but telling consignors the items didn’t sell thus keeping the full amount. Now I’m trying to get my stuff back and the darn place is closed! argh.
Who else is going through this similar situation of the store saying all the items were donated?
Learned today that the Better Business Bureau has given the store an F rating. Wish I had known that last summer before I even had the idea of consigning.
UPDATE 6÷11÷13: store is open but not consistently. I eventually got my stuff out but it took several tries. I have friends trying to get their money out and staff or owner claims to not be able to find their account (hmmm) or there isn’t enough cash in store to cash them out (one was for $ 50 and couldn’t fulfill).

I consigned last summer about 30 high end items — I haven’t heard a word since. I have called 5 times & gone to the store twice and no one will access my account which I would think standard operating procedure & easily accessible on their system. I was told that it looked like a lot had sold but they didn’t know why it hadn’t posted to my account. I spoke with the manager who told me she would get back to me on Tuesday [that was 2 weeks ago — & no word]. I think donating to Salvation Army would have been a better option — at least you receive a tax donation receipt!
I consigned at A Dress Change in Danville — what a different experience. Lovely store & owner — she emailed the list the following day, gave me an account number where I can access status at any time, she has a check ready at the end of the month — very professional. It’s been 2 months — I’ve received $ 200 & know exactly what’s going on with my inventory.

As a buyer the store is fine but I too have had consignment issues with items being «given away» without notification or proof of being given away. This «disappearing consignment items» has been going on for YEARS so let’s stop complaining and get some action:
In ADDITION to notifying the owner (preferably in WRITING) of your consignment concerns, notify the following organization and of course post updates to Unilocal:
ALAMEDA COUNTY DISTRICT ATTORNEY
Consumer & Environmental Protection Division
Larry Blazer, Assistant District Attorney
7677 Oakport Street, Suite 650
Oakland, CA 94 621
(510) 383‑8600 Phone
(510) 383‑8615 Fax
* The Consumer and Environmental Protection Division of the District Attorney’s Office focuses primarily on cases involving fraud (and other economic crimes), environmental violations, crimes against elders and unfair business practices. The Division pursues both criminal and civil prosecutions. Consumer protection, including, for example: deceptive advertising, employer fraud, tax evasion, and other economic crimes committed by businesses
MICHAEL FINNEY
7 ON YOUR SIDE
ABC 7 TV
900 Front Street
San Francisco, CA 94 111
(414) 954‑7777 Main #
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So I have been consigning at ATMTL for many years and used to have a great experience. My clothes always sold and I never had any issues. Since the ownership change my experience has changed dramatically. I consigned over 50 items in April and many of those items sat in the back of the store and didn’t get place on the floor for over 2 months which is no way to run a business. Also, you do not get a receipt when you drop off clothing nor did I get an email for several months because the owner was «backlogged» and the computer system was not working properly.
I did receive a check for the first round of items and almost everything sold but when I checked in several times nothing seemed to be selling. I had no way of knowing when my clothing would be «donated» because I never received anything in writing from them. I was verbally told that I still had «many» items on the floor.
Needless to say that I’m quite upset to learn today that over 25 of my items were donated because they just didn’t sell. I find this very hard to believe because my clothes are very good quality and they’ve always sold in the past. I don’t think it’s a coinsidence that many of the items were the priciest (my percentage would have been over $ 200). I know feel that they are actually ripping off consigners which is a shame.
I will no longer consign here and am reporting them to the BBB.

This place is POORLY managed and prices are a bit high for used clothing.
The mother wasn’t around this visit and the daughter is STILL a B****!

Great place to shop. You can get some really nice, high end items here. Plus you can’t beat the shoes and handbags! The prices are decent too… I rarely feel like things are overpriced.
On the consignment end… I’ve never consigned here but did inquire about consigning. It didn’t seem like a terrific deal for the seller. A pair of jeans might sell for $ 10 bucks but you’d only receive about a $ 1 of it. Plus you have to have the items cleaned, pressed and hanging on a hangar ready to sell. I would have spent more getting the items ready to sell then I would have made!