Park Place Automotive

DO NOT TAKE YOUR CAR HERE! Unless of course you want to pay to get no answers. I don’t even want to give them one star! I was having problems with my transmission (it was shifting and downshifting very hard in low gears). I knew it had to be something with the transmission. I had taken my car to Autozone and they told me my fans weren’t working… FOR FREE. I took my car to Park Place Transmission to tell me about my TRANSMISSION problems and all they told me was that my transmission fluid looked fine and and that my fans weren’t working. Ok… I know my fans aren’t working but that has nothing to do with the transmission… But I still had my dad (who is a mechanic) fix the fans to make sure that that wasn’t the problem. I then called Park Place Transmission and told them that the fans weren’t the problem because it was still shifting hard. They said they didn’t know what to tell me because they checked it out and found nothing. I then took it to Autohaus and they said something is wrong with the transmission but they would start out by changing the transmission fluid for $ 380. No thank you– considering Park Place actually did tell me the fluid was fine. I continued to drive the car for a while because I didn’t want to keep dishing out money to places to not get any answers when it was OBVIOUS that something was wrong. So after some time someone FINALLY told me about Mainline Transmission in Paoli. They were AMAZING! They test drove it right when I got there, told me there was definitely a problem they would just have to figure it out. They kept my car and called me the next day to say there were no electrical issues or codes and that they would have to drop the transmission– which would cost $ 395. I said go for it… They then told me everything that was wrong with it and rebuilt my transmission for $ 3,000 (the $ 395 was included in that price) with a 12 month guarantee. I called Park Place to ask why they couldn’t figure out what was wrong and the owners daughter who answered the phone was completely RUDE! Even laughed at me and said «haha You said you took your car to Autozone, now you’re saying Autohaus– which one is it??? Haha» with an attitude… I said «I’m saying both places because I took my car to both places!» She then said she would have her father (the owner) call me. We played phone tag for a week or two– I finally got ahold of him and he didn’t really have any explanation as to why I took my car to and transmission place for a diagnosis, paid $ 115, and got not one single answer as to what was wrong. I asked him if they didn’t find anything wrong with codes or electrically why didn’t the pull the transmission to find out what was wrong internally– well he just laughed and said «Do you realize how long it takes to pull a transmission? That takes about ten hours at $ 78 dollars an hour!!» Ok? Well first of all– don’t laugh at me… Second of all… You’re supposed to be a TRANSMISSION shop… Third of all– $ 780 dollars just to DROP the transmission!!! Get out of here!!! Haha PLEASE! DO NOT TAKE YOUR CAR HERE! I know Paoli is almost an hour from where Park Place is but I HIGHLY recommend taking your car to Mainline Transmission! NICEST MOST HONEST PEOPLE EVER AT A FAIR PRICE…