Bright Star, Inc.

Very sketchy letter from these guys with no return address. Avoid at all cost.
The Christmas Guys
800 249 1679

DO NOT USE THESE PEOPLE… THEY ARE THIEVES!!!
I called these people after getting their flyer year after year in my mailbox in Beverly Hills.
I paid them 600 $ cash, 50% deposit to put some twinkle lights in one tree in front of my house for the holidays. After repeated calls which were ignored, they finally showed up 5 days after the agreed date on the contract that we had signed, even though I had explained to them that I wanted the lights up in time for a party.
The installer shower up at 5:30 pm (already dark outside) and looked at my tree and said I don’t know who quoted you this price but this will barely be enough lights to cover ¹⁄₃^rd of your tree!!! I said are you kidding me??? Your salesperson Charlie quoted me this price after I explained in extreme detail exactly what I was looking for (including showing him pictures). He’s like so sorry talk to my manager., he got Tony on the line. Tony was belligerent to the point of shocking. I told him to either do the job that was promised me or give me back my deposit…
Tony never called back… After repeated phone calls on mine and my husbands part he claimed to send a cashiers check in the mail. Lol
I repeatedly told him that we never received anything and to please drop off my money the same way they picked it up. THAT WAS OVER A MONTH AGO!!!
He sent me texts basically telling me that I’m a fool and I won’t be getting my money back. Even though I have a contract that was never fulfilled.
DO NOT BE FOOLED BY THESE LOW LIFE THIEVES. My husband and I are currently considering legal action… Not because of a crummy 600 $ but because it burns to allow someone to just rob you and get away with it… And also to prevent them from doing it to anyone else…
THEY RUINED OUR HOLIDAYS AND STOLE OUR MONEY… OPPOSITE OF WHAT A HOLIDAY LIGHTING COMPANY SHOULD BE!!! Bah humbug indeed!!!