D & P Communications

When we first got this service it was okay but then after time I have seen a huge change! We pay for 110 mps at first we were getting 100−110mps! I notice when the Internet starts to get slower so I have been taking a speed test everyday for the last month! I took an average and I’m getting 43mps! I have called and complained and this is what happens. They «refresh my router» that’s it! My speeds go back up for a few days then they drop back to around 50mps. Why am I paying for 110 when I’m only getting 50mps??? I feel like I’m being ripped off! I feel like I’m only getting half of what I pay for!

Since were in the rural area, D&P is really our only option. We purchased the 4.0 Mbps package, but have never seen anything close to that. We’re mostly between 1.0−1.5 Mbps on a good day. Upload speeds on a good day are usually .5 Mbps but you’ll see days with .03 as a high.
We’d love to get rid of D&P and fine an actual high speed connection, but I don’t see that happening for some time to come.

Fantastic! D&P advertised 110 MBPS download. I am getting — through my router 107 MBPS. Upload speed is 23 MBPS. Can’t argue with that can you? Compare to Frontier DSL which was 3.5 MBPS download (they promised 10 I think) and 0.25 MBPS upload. Pathetic! They started out with at about 8.5 MBPS and then after a couple weeks I was lucky to hit 4 MBPS! This was after they begged for me to stay with them! Well finally I switched. I wish I would have done it sooner! D&P came out, installed the equipment quickly an efficiently. The installer was knowledgeable and professional. They arrived around the time they said they would — a little earlier actually. I’m so happy! I’ll update later if anything changes but, freak’n awesome so far…

UPDATE 2015
I must update my prior (2013) review. That review was written before I really knew much about our options in this rural community. We are barely outside the city limits and our options are (a) Frontier DSL, (b) satellite through something like Dish, © «fixed wireless» which I think D&P Communications is the only game in town.
D&P sets itself apart from the others with transparency and honesty. When they say my service costs 70.99, my bill reads 70.99. In contrast, Frontier charges my mother in law ~25% in a long list of unexplained fees. If you get quotes from Frontier, they will not include the fees in the prices they quote and will even flatly say their policy is to not discuss fees. Furthermore, the D&P installation crew came out and told us we couldn’t get 8 mbps, and that 3 might be more realistic. When we did get the service we averaged 5 mbps. Frontier? I believe them to be fundamentally dishonest and intentionally misleading. My mother in law’s «6 mbps connection» through Frontier is throttled ²⁴⁄₇ to 1 mbps download/0.3 mbps upload. That’s too slow for Skype (!).
The problem with D&P is that they are expensive. Their 8mbps/​2mbps package is $ 71. That’s pretty steep in my book.
Then comes the reality, buying internet in Adrian is like the South Park episode with the class mascot election between the Giant Douche vs. Turd Sandwich (
). There *are no great options.* Frontier’s business model is to prey upon people who will pay any amount for internet, then they bait and switch, throttle connections, and hide fees. Satellite is really too limited in terms of data allowances (a concept ripe for corporate abuse & surprise bills). In the end, the honest company gets my money
Yay! I’m a fan. 4 stars. They are too expensive for 5 stars. But consider the competition weighs in at 1 & 2 stars.
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ORIGINAL REVIEW (2013)
I was signing up for their service yesterday when the «give us your SS number and all personal information» screen came up. I filled everything out and before hitting the send button I notice the web page was UNSECURED.
So I called their customer support number and someone from the Adrian office answered (cool, a local!) and told them about it. The lady was really nice and said I had to come in anyway to sign an agreement, even if I did sign up online. The next day I went into their office to finish the deal. On the phone and in person their customer service seemed top notch. The lady I spoke to even surfed the actual connection speeds of my neighbors and found the fastest speed I could expect was 3 mbps. Cool, honesty from an ISP. That was too slow for our purposes, so I passed. I suspect this company is way, way better than Frontier (a pair of dixie cups and a string is better than Frontier) but they may be slower for rural folks than the over-​the-​airwaves services like D&L Communications. (2015 edit: D&P is an over-​te-​airwaves service in rural areas, I suspect they are slower than Satellite services).
One thing they insisted on was that they don’t slow down connection speeds during the day. This smells like BS to me, but they were emphatic about it. (2015 edit: this claim turned out to be true.)
I gave them 3 stars because I had to to leave a review. Don’t take the 3 stars too seriously. (2015 edit: I hadn’t actually used the service yet when I wrote the last review, but had to leave a star rating to post a review).