Panda Express

My son loves Panda, but at this location, the options were skimpy on the line and the portion sizes were quite small in comparison to other locations.

«I’m so sorry for your wait» was the phrase of the day when I visited this Panda Express location this past Monday. And if I were one to use the term «hot mess,» I think that would be accurate too.
You could see the frustration in the employees’ eyes as they tried to assist the customers best they could, but unfortunately they were overwhelmed and nobody seemed to be able to dig them out of the rut they were in.
The shop was out of everything. Y’know how you go in and see a spread of food in the warming trays ready to be heaped onto a plate? Yeah. They had about 5 dishes when I came. I decided to wait because the girl who helped me told me they were out of chow mein and it would be about five minutes. No big deal, right?
Well 5 minutes became 10, then 15 and eventually 20.
They forgot about me. They got so immersed in the crowd that showed up they completely forgot about me and my chow mein.
I finally flagged down the employee who originally tried to help me, but she was so busy trying to get this place’s collective sh*t together that she was busy trying to cook all the dishes that they were out of (even the ice machine was out of ice). I don’t blame her for this. She was working her tail off trying to manage things, and I’m pretty sure she wasn’t even the manager.
So as she tried to build my plate (nearly 30 minutes after I arrived), again they were out of half the things I asked for, so I settled for a couple of dreary looking entrees that looked like they’d been sitting there all day.
And y’know what? They were well past their prime. The chicken was so overcooked by that point that it was practically falling apart and not in a cute way.
I don’t go around asking for free food, but I think this disaster of a dish should’ve been comped to be quite honest, because even tho she gave me a discount (since I ended up with an entrée they normally upcharge for and she waived it) I still don’t think it was worth what I paid on this particular day.
Hope you can get it together, Panda. Ming Tsai wouldn’t be proud of this mess. Laterz.

Good place to go for a quick lunch. They were fast and friendly. Food quality is typical of what you would find at other panda locations or mall type food court chinese food. I did like that they offered brown rice as an option but the brow rice was a little undercooked and hard.

I Love Panda Express But This Panda Has The Worst Service Ever! First Off, The Girls Working There Are Extremely Rude They Don’t Even Say Hello, They Just Stare At You Until You Start Telling Them Your Order And Have This Look In There Face Like They Don’t Want To Be There, If They Kept Studying Or Graduated They Wouldn’t Be Working At Panda Minimum Wage! Second, If Whatever You Want Is Literally Done They Will Have You Sit There For 20−30mins Until It’s Made, I Honestly Think They Should Be Looking Whatever Is Almost Done The Cooks Should Already Be On Top Of It To Refill Whats Almost Gone. Especially On Weekends When It’s Super Full And Food Runs Out Faster! The Food Is Good Just The Service Is Horrible!!!

Overall experience was good. I went to get a Chowmein that didnt taste anything at all. Grilled Teriyaki Chicken and Orange Chicken taste amazing. Service here is a hit or miss.

Meh. This food is good in a pinch. If you’re busy and want something decent and quick, it’s not a bad option. If you have time to get more authentic Asian fare, I would definitely go elsewhere. I like the options here though… you can get white, fried, or brown rice, there are several options for chicken and beef (and even some seafood), and you can get as many entrees as you like to fill your plate (and then some). They give you pretty good portions here, so you PROBABLY only need two entrees. Probably.
The thing I REALLY liked about Panda Express (and their real saving grace) is their sauces (soy, plum, chili, hot mustard). Those chili and hot mustard sauces were BOMB. I just covered my whole meal in that stuff.
Overall: Food-​MEH, Sauces-​BOMB.

Went a few days ago on 5−12−13, about an hour before closing time. Very disappointed with this Panda Express. First, the Honey Shrimp was awful tasting and extremely dry like it had been sitting out for hours. The Peppercorn Shrimp was slightly better, but not by much. The soda machine had problems and poured out soda water all over my hand as I filled my cup with coke, and it was leaking out of the case, not the spout. Also, my kids both felt that the Teriyaki chicken they each ordered had a smaller portion size than they usually get at P.E.
But the absolute worst part of this experience was the horrible «dirty dish rag» smell that lofted over to our table continuously! My wife thought maybe our trays were washed with dirty water and rags. I suspected either the table or the floors. Either way, it was quite clear that whoever is supposed to be keeping that place clean is seriously neglecting their duties! If they can’t keep the dining from smelling disgustingly dirty, how are they handling the food preparation area? I don’t even want to think about it. Yuck!
Never again for me. I will drive a little further out to the Hanover Park location where we just had a delicious and clean experience a few days prior!

Like their food jus wish they could be a Lil more lenient on the prices