Heidi Christine’s Salon & Spa

Will NEVER go back. Have been there a few times years ago, was not happy with the level of skills they had, so never went back. I got a gift certificate for a massage & thought I would give them another try. Very unprofessional front desk staff (she was in a personal call when I checked in & talking very loud) the girls working looked like beauty school rejects & clients leaving looked unfinished & sad. Very low rent appeal!!!
Amanda gave the worst massage I have ever had. It was suppose to be a relaxation massage and she pushed so hard on my back muscles I had bruises and soreness for 4 days. I walked out more tense than when I walked in. Could not wait until it was over.

There have been a few things that I have noticed while I have gotten my hair done here: I use to like the hair color that they used, it was the Wella brand I believe, but they now use Paul Mitchel and the results are meh. dull, fades quickly and the bleach dries and fries. Now, they try to up charge $ 37 to use a product called olaplex on you because the bleach they use is so bad so your hair doesn’t melt off. I also noticed that they do not sanitize their brushes, combs and clips… it’s just dirty. The round brush that my girl pulled out to use on me looked like it was mangled by a bear and had so much old hair in it that I was surprised it even worked. I liked how she cut & styled my hair, but because the dirtiness and my results with the hair color, I decided to find a new salon.

I’ve been getting my hair cut here for years. Staff are friendly and competent. My hair always looks great when I leave

To be fair I’ve been here once for a hair trim and it went fine. However, do NOT come here for waxing services! Home for winter break and with 4-​week old eyebrows getting out of control I decided to use the services of what I thought was a reputable salon for an eyebrow and upper lip waxing. The girl assigned to do the waxing, Miriam, appeared to have almost no experience waxing paying customers: she got wax in my hair, which was pulled back for this exact reason (which only elicited an «oops… it dripped»), took three attempts to rip the cotton off my right eyebrow (rather unpleasant for me) then proceeded to leave a thin drip of wax across my left cheek when doing my upper lip. My initial requests of «not too thin» and «a clearly defined arch» resulted in two thin McDonald’s arches over my eyes. Also, future customers should take note that waxing services occur over one of those basins they use to shampoo your hair before a cut. Not the most comfortable position. I know this is not one of the primary services they offer… but if their techs aren’t properly trained on how to do it, they should not be offering it as a paid service.

I’ve always enjoyed great service and a pleasant atmosphere here. I have always been happy with salon services too.

I went in for a massage and facial, so I can’t comment on anything hair related. However, I did have a fairly relaxing time while I was there. The room itself was cozy and relaxing. Both of the girls were really friendly and made me feel comfortable and relaxed. The massage was pretty fantastic and the facial was just OK. I left with a super sore neck because there was no support under my neck during the facial but that subsided about 15 minutes after I left, so it wasn’t too bad, just a bit uncomfortable. I also left with leftover facial mask on my hairline and around my nose, it just seemed unprofessional and was embarrassing when I finally found it. The front desk staff was not a good first, or last, impression. One girl was overly fake and got annoyed when my ticket wasn’t printed so she had to print it right then. The other woman at the desk stared at me blankly when I first walked up and didn’t offer to help me so I waited until another girl came to the desk and helped me. The first lady then proceeded to call a customer and complain that they hadn’t paid for their services. Through the conversation it was very easy to tell that the salon had a mix-​up and it was their own fault. It just seemed so tacky and unprofessional. Overall, the services were okay, and good for their low prices, but the atmosphere, desk help, and lack of professionalism will keep me from returning anytime soon.

I only use Heidi Christine’s for their massage services, but they are awesome! The rates are extremely competetive and the girls do a fantastic job!

They are okay… but just okay. They seem to be doing a lot of the same kind of cut. All of the cuts tend to fall into the new and trendy category, but aren’t necessarily the best look for the person getting the cut. Texturizing looks great on some people, but not with my curly hair. I looked like a scarecrow. Loved the stylist, but didn’t really care for the cut. The coloring and highlighting I had done here was always well done. It feels a little crowded and doesn’t offer much in the way of privacy. They definitely don’t go above and beyond for customer service.

Convenient location in downtown Ada. The salon, however, isn’t very clean and the décor is cheesy and dated. The staff is friendly (except for the front desk) but doesn’t appear to be highly trained (think just out of beauty school). This is basically a glorified Supercuts and I wouldn’t recommend it. I was surprised because the website is nice and there are several locations. It is small town style, so if that is your thing you’ll probably be comfortable here. I gave it several trys when I first moved to the area, but I quickly found something better.