Angels Neurological Centers

I Love The front desk staff, Amanda cares, and I have had a few Drs for reasons some have moved up the co. I now have Kerin, She is AMAZINGLY caring. detailed and much more then helpful. I did a sleep study there to help to help with my restless leg syndrome. They give you helpful advice and I just had both hands done for carpel tunnel. If it was not for the care of Kerin I would not have done the surgery! This staff cares and goodness has done so much for me above and beyond Maybe thats why there called Angels. to me there all a bunch of Angels that have helped this girl get the best care!

I am posting the same review as I posted on Tauntons Angels, as it applies to both!
I have been to the Abington and Taunton offices. In Abington every time I have been there, the desk staff acts like your invisible. You go up to the window upon check in and they do not even look up to acknowledge you. This is my experience anyway. They are not on the phone or helping another patient. they just ignore. Nothing they were doing made them so busy they could not even look up and welcome us and let us know it would just be a minute, or tell us they would be right with us. They are young and immature kids. Even on checkout with the doctor RIGHT there, I had gone up to the window and I am standing there with my paper work trying to hand it to her, it has all the information she needs on it to schedule our next appointment, what the appointment is for, when it needs to be scheduled, I am holding it up to her and shes IGNORING me, waiting for the Dr. and asking him over and over again, interrupting him just to find out what we need. Instead of just asking me, or taking the paper work or even acknowledging I was at the window. She just looked up, looked away and that was it. It is like they want to make it a point that you are bothering them. In Taunton, it wasnot as bad but I was still not akcnowledged upon walking in. The girl stared at her computer until she felt like she was ready for me, again no «Good afternoon» or «Just a moment» nothing. When she did acknowledge me she was atleast nice. Can not say that much for the girls in Abington. As for scheduling appointments, I got my first 3 immediately, practically on demand, it was almost as if they were just trying to drag us in and hook us as a patient for the money. Then as soon as we got our diagnoses, we can not get another appointment. The doctor specifically said he wanted to see us in a week, no later, no matter what. yet there was apparently no appointments. They would not fit us in at all. The doctor just kind of walked away for them to deal with it and they did not deal with it! The doctor also mentioned some things he was concerned about and said remind him of it next appointment. There were like 3 different things I was to remind him of, instead of him taking note of it and putting it in the chart, he wanted ME to remind him. well when I did, he looked at me like I had 3 heads and said oh «thats no big deal, thats fine» like no need to worry about that. Well then why did he act concerned at the previous appointment and why did he want me to remind him of it. He did not even seem to remember what I was talking about. I came here so I didnt have to drive to Boston, I don’t have the gas money and I always get lost there, as far as I know this is the only place outside of Boston but I could be completely wrong. I am definitely doing more research because I am not happy with this place at all. I almost wonder if the diagnoses is a fake just to keep a patient. Because, it seems like all they care about is keeping a full schedule and nothing about the patients or what is actually going on with them! And yes the wait time is ridiculous. A good 30 – 45 minutes after your scheduled time. There was nobody else in the whole building and we still waited 45 minutes. Oh and while sitting in the waiting room the girls behind the desk started talking about how her brothers girlfriend broke up with him and she was going on and on about she was starting trouble with her brothers girlfriend and telling her off on facebook because of it. TOTALLY unprofessional. Oh yeah (I keep thinking of more things) On check out in the Taunton office, the whole front area around the desk smelled like cigarettes from them going out and smoking right next to the door. God, I could go on and on abou this place I guess.