I have never had glasses before as an adult, but I needed them badly. I was referred here by my wife, who is already a customer. Got a great eye exam by Dr. Wong, got a new prescription right there. Chose two pairs based on the special they had running, and saved alot compared to Visionworks, whom my insurance company has a deal with. Davia really took the time to help me pick out glasses that fit me, and I’m now wearing new reading glasses — and I can SEE! yeah! I would recommend this place, the prices were good and the staff were very friendly. Overall a good experience, got an awesome followup from Davia today, just to see if my new glasses were working well for me(they are). Great to get a call like this!
Kate T.
Place rating: 4 Lansdale, PA
I was overdue for an eye exam, and so I made an appointment online(super convenient) and was getting an exam an hour later. Sadly they don’t accept my insurance, but they were very helpful with explaining the process for reimbursement through my insurance and said they’d help in any way they could. Dr. Alice Wong was extremely pleasant, funny, genuine. She’s just he kind of person I’d like to keep seeing, and I do plan to as long as she is there. I took away one star, because my boyfriend and I felt sort of hounded as we were looking at and trying on different eyeglasses in the showroom. We were looking around for maybe 20 mins, and we got asked no less than 6 times whether they could help us. It seemed like our charts were assigned to a particular tech, and yet both she and 3 other people were following us around asking if we needed help(we didn’t at that point). They could benefit from having a different system for approaching customers and offering help. Checking in once or twice by the same person is fine, but after that they should simply let you know to come to them when you need assistance or would like to check out.
Peggy H.
Place rating: 5 North Wales, PA
I and my friend each got two pair of glasses the same day. What a nice experience! The place is immaculate and actually serene, even though it was busy. It is organized well with a waiting area for the Optometrist appointments away from where you order glasses and Contact fitting in another area. Customer service is outstanding! You may have any glasses you own repaired in a minor way. I had a problem with my prescription and they patiently had me seen two additional times by Optometrist until it was right. This was due to my specific eye problems and not to the Optometrist not doing it right. The staff I met were professional and do a great job. They have many of the frames found in a more expensive place. The prices are higher than ordering online but much, less than the well known stores. You get all the personalized measurement, fitting and care. Heather is a manager and aims to make certain everything is satisfactory. Dr. Woo was so helpful. I noted they handled walk ins with ease.
Stewart C.
Place rating: 4 San Mateo, CA
Best optician I have found after trying LensCrafters and Visionworks. Great service and good price and nice people. LensCrafters was double the price and pulled their usual bait and switch. Vision works required four visits and four different reps before they would honor their«100% satisfaction guarantee» after I couldn’t see with their glasses. They are America’s best from what I could see!
Michelle B.
Place rating: 5 Hatboro, PA
Tuesday night I scheduled an appointment on line for Thursday at 10:15am. Yay! Easier to get the exam appt at my convenience than shop from home groceries! I arrived 5 minutes early and was instantly greeted by friendly staff. Before getting the eye pressure test I had about 10 min to start picking out frames. 2 super friendly associates and a cheerful receptionist helped and gave their honest opinions. The young lady that did the initial testing was pleasant, outgoing and just really good at her job. Im a tough and squirmy patient when it comes to my eyes. She’s the first one ever to get the eye pressure test done in the first 2 tries. FYI Ive had ophthalmologists offices that gave up trying to do the test out of frustration. the dr was great answered lots of questions and gave me lots of suggestions for eye health beyond glasses. As soon as I was done the young lady that did my initial testing, 2 more associates, the receptionist and associate Ray helped me pick the perfect glasses. I really was impressed at the attention they all gave. Ive never had someone ask me to try on glasses with hair up then hair down. It really can make a difference in the look. Glasses won’t be in for 7−10days, I know the quality of glasses to expect. It’s not my first time buying from AB so I give this new location a really high rating, very impressive service from an optician let alone a discount one!
Terrence J.
Place rating: 4 Manhattan, NY
i was stunned to findout there’s America’s best in Abington I normally shop at center city loc I’m a big fan of Sean John glasses they look nice on me they had limited selection but they readjust my glasses i sat on and did a good job