Dunelm Mill Shop

Not enough staff where needed at busy times ie checkouts. Staff not best trained in customer relations in my experience eg body language, unsmiling, less than helpful when approached for information etc. However the stock covers everything required at reasonable prices and quality is good on the whole. Returning goods is not always received well in my experience.

Dunelm mill in sunderland is located on pallion retail park, just by the metro station. It is a very popular shop for students and families as you can buy very reasonable items, or slightly more expensive, depending on your budget. It has all homewear items such as bedding, curtains, cushions, material, pictures, furniture and lighting as well as many kitchen utensils, rugs and ornaments. It is a great shop and i have kitted my home out with alot of items from this shop. Worth a visit if you are after anything for the home. A website is also available for you to browse around before you go to the shop.

I absolutely love this shop but only visit at certain times of the year as I often get carried away! For anyone who has never visited, Dunelm Mill is a large shops which sells all sort of marvellous homeware, bed linen, furniture, kitchenware — basically anything you could possibly need for your home! As well as things you don’t need but buy anyway just because they are pretty ;)
In general the prices are reasonable even when there is not a sale on. The quality of the items which I have purchased has always been excellent, and on the rare occassion that I have had a problem, the staff have handled it well and issued a refund or replacement. Dunelm Mill often have some very good promotions on their bedding, which incidentally is the thing that I tend to shop there for most. They cater for all tastes — whether your home is contemporary or vintage inspired there’s bound to be something that you need (or more often just want in my case!).
Recently they have also started to sell online. Their web site is
. They do charge for delivery, though it is fairly reasonable at £3.95 for standard delivery or £5.95 for the next day service. They do have quite a lot of their products online; however, it is best to visit instore as they have more variety, and also the best end-​of-​line bargains tend not to appear on the website.
Overall, Dunelm Mill is miles ahead of the more expensive homeware shops — great value, as well as offering durable and desirable homeware!