Place rating: 3 Staines-upon-Thames, United Kingdom
This is a strange shop — it’s like the Tardis in reverse as when you walk past it looks huge due to having lots of window-display space, but when you go in it’s smaller than it looks. Ernest Jones do some lovely jewellery and my impression is that they’re providing more choice at the less expensive end of the market now than they have in the past. Because the Staines branch is small there aren’t many staff so you do sometimes have to wait to be served if its busy. I’ve made several major purchases here and have never had a problem with any of the items I bought. The service I had varied though, depending on who actually looked after me. It’s worth having a look in the windows and then a browse inside if something particularly catches your eye, but if there’s already someone in the shop being served you might have to come back later.