Marks & Spencer

marks and Spencer good points: A wide range of high-​quality products, including clothing and food. Plenty of large stores around, mostly with ample parking. Better and more varied designs these days. No-​quibble returns. The bad points are: They often have offensively inconvenient store layouts, where you have to walk right to the back of the store to pay — usually after queuing for quite a long time

Two floors with a large food hall on the bottom floor. Womenswear is split between the bottom and top floors with a small selection of menswear, childrenwear and underwear also on the top floor, along with shoes and accessories. Very busy customer services desk — be prepared to queue! Otherwise good service.

This is not just a review, this is an M&S review. sorry, I couldn’t resist.
M&S is a very large shop on 2 floors, mostly catering to women’s clothing, but also stocking men and children’s clothing too.
The ground floor is pretty much all overpriced food, (the same stuff you can get in Tesco for like half the price, because it’s not just food, it’s M&S food, as if that’s some sort of special food).
The food however is very clearly labelled, and well planned out, though some of the aisles are a bit close to each other, but not overly close that you can’t get around.
The top floor caters for clothing, which in contrast to the food isn’t that bad priced, (especially underwear), though of course the fashion items are very costly.
Also featured is a café area where you can rest to eat and drink, and the food is pretty nice, if a bit on the expensive side.
The staff are friendly and helpful, and will help you any way they can.
The shop also features a large lift for disabled access, though it is a bit out of the way, at the far end of the store.

This store has undergone a major refurbishment in the last year or so. It has separated the downstairs into more distinctive areas, with women’s clothing including ‘per una’ at the front of the store, and the food department at the back. The food area is now laid out better and it is easier to find what you want. There are also tills fro those with only a basket to speed up service, although it is still sometimes a little slow.
There is a lift and escalator up to the first floor which has women’s underwear and accessories, men’s clothing and a small eange of children’s clothing. It also has a larger café and customer services.
The café is often very full but has good wheelchair /​buggy access. The tables are very close to each other but it is usually possible to find a space.