Purple Parking

Purple Parking is known by so many people and you can see why with the massive parking area they have at Heathrow. The price was way below what I expected — cheaper than I pay at Bristol — and so was pretty much a no-​brainer.
The parking itself is fairly close distance wise to Heathrow and the directions they provided were excellent even though at times you feel you’re going the wrong way as you head down past houses and under/​through a low tunnel. On arrival you go through a scanning hut where you pause as they check your vehicle with security cameras. That’s reassuring but directly afterwards they advise you to take everything «loose» (as they describe them) out of your car as they cannot prove it was in there. The lady a the desk greets you by name as the scanning hut has vehicle recognition. I still think it’s a nice touch however they manage it.
You park your car in a drop off section for someone else to park your car (remember the sign about loose items) and then you only have a short walk to your mini bus to take you to the airport. During peak times it can be quite a queue in the shuttle bus to the airport and if like us you headed to terminal 5 then it’s a bit of a trek. In fact that’s the only thing stopping them getting 5 stars. 30 minutes to the airport is quite a lot on top of your journey. I still think the driver chose a short cut that wasn’t much of a short cut but either way if we fly from terminal 5 again we’ll probably look around to see if there’s anywhere nearer. When we arrived back our car had been moved back to a close location and all our «loose» items were still present and correct. I couldn’t fault them apart from the transfer time.

Just shocking service yet again. All these people have to do is park a car and have it waiting when you get back. They specifically tell you that you do not need to call ahead and yet they don’t seem to monitor the flights or the time.
This is the forth time and I am done with this bunch of clowns.
The customer service is absolutely shocking. When I complained they basically just stared blankly at me as if we were in some kind of schoolyard fight.
Utter utter utter shit.

When flying out of London Heathrow, I always use Purple Parking. Their rates are very competitive and the service is great. Secure parking with regular shuttle buses between all the Terminals. I typically don’t have to wait very long to catch a bus back to my car afterwards either.

Flying out of one terminal and into another? This is the spot.

Friendly and personal staff welcome (they already knew my name through car registration recognition technology). After parking my car the driver promptly greeted me at the check in desk, I loaded my cases and departed within 10 mins of arrival.
Car park spaces were reasonable. I didn’t feel I would be returning back to find a dent in the door.
The transfer journey was smooth and returning was a wait of 10 – 15 mins, which can feel longer when you’re tired.