Whitegate Inn

Had an email from the beefeater Whitegate offering two for one on all main meals, I had a lovely meal, steak and triple cooked chip’s mushrooms tomato and salad, the service was good apart from the waiter didn’t pour the wine for us, looking out for more offers coming

Nice chill out with a bottle of nice white wine. Great to finish the evening off after a lovely meal at the indish Indian restaurant.

The whitegate is our local and we come here often. Either for drinks or to eat. On this occasion we went for food. It was my dads birthday and because he has a beefeater rewards card he got a free desert. I chose the flat iron steak with piri piri sauce, chips and salad. The chips are bottomless as well so if your a big eater this is perfect. Soft drinks such as pepsi, orange and lemonade are free refills whilst in the restaurant. To finish i had a cookie dough sunday

Can only say that the triple beef burger was tastier than Byrons or Almost famous and my friends Fish n chips looked great and we cleared our plates :-) don’t know about the rest but a nice room and we enjoyed our food

The Whitegate Inn is a pub on Broadway, run by Beefeater.
I visited here on a bank holiday Monday around teatime, When I got to the order desk, I had to wait a few minutes and a woman said she would be with me in a minute, I asked her for a dietary book which I never got, they was tables free however they was too big for my group.
This store was far too overstaffed, I actually had to wait 20 minutes to be told about the seating situation, she said the tables took 20 minutes, if I would of been served straight away then I could of got a table, I decided to leave when it was a 40 minute wait for food after that.
I admit, I didn’t have a reservation but still it gives the staff no excuse, the woman who said she would be with me in a minute (never came back), could of told me about the wait and asked if I had a reservation.
I have to give 1 star to this branch because of the following reasons:
— High waiting times just to make a reservation, I was next in line and had to wait 20 minutes for a member of staff to acknowledge I wanted to book a table, a member of staff did speak to me but lied that they would be with me in a minute and she would bring the allergen folder.
— No apology for those waiting times
— Very understaffed
— I didn’t get served for 20 minutes until I was told it was an hour wait for food and a table
— The staff just ignored me, I went on about how disgraceful it was and she ignored me and didn’t apologise.
After a pleasant experience in the Newport branch, where I just walked in, Beefeater once again proves their staff are quite poor and this time I leave hungry and dissapointed

This has been subjected to a pleasant, if bland, makeover. On arriving, no-​one was available at the reception to issue a table but after waiting several minutes, a hostess came over and rather than ‘good afternoon’, we were met with ‘we are rather busy you know’. We were given a table in the bar area. A pleasant server took our order and despite him assuring us that he was chasing the order, 25 minutes for 2 soft drinks & a further 15 mins for 2 routine meals is rather longer than I feel appropriate. A fresh but rather greasy fish & chips and a gammon that was the thinnest steak ever seen (more bacon rasher thickness) were pleasant enough but far from anything notable. Although not actually bad, this is a fair way from being good. Id go again only if there was nowhere else or if they up their game in the order to delivery time.

I’ve just visited The Whitegate Inn, this pub is part of the Beefeater chain and having had a positive experience at two other pubs in the Beefeater chain previously (one in Kent and one in Hereford) I decided to give it ago as a midweek meal.
This is a large pub where the restaurant is separate to the rest of the pub, normally a lot of pubs of this size have started to look a little shabby around the edges where the brewery have not spent on the up keep, however here is not the case.
I did not have chance to fully explore the building, in fact I was only really in the main restaurant, but it was obvious that it has had an extensive makeover in recent years which gave the place a more contemporary feel, which belies its traditional exterior.
I find that Beefeater as an organisation sits definitely above your average chain pub, if they could forgive me the comparison I would say they are more of a Gourmet Wetherspoons.
Their prices of course do reflect this, in some cases I find it slightly more expensive that similar food at other pubs, in fact its best to think of the food side of the business as a restaurant and not a pub, if you look at it this way then the prices are about average.
The good news is the food does taste good, you can tell that it’s not lovingly home made, but in my experience there is a consistent quality to the food.
The vegetarian options are not as well catered for as meat lovers, but what is on offer is well put together. I often enjoy meat in some form or other in most restaurants I visit and I have to say that the steaks and gammon here are well cooked and their chips are the some of the tastiest I’ve had for a while — so they do fulfil traditional pub grub needs very well.
When we arrived we were greeted by a very friendly young man who I assume was some kind of head waiter, he sat us at our table and told us who our waitress would be and even took our drinks order which was good.
He didn’t point out that we were still in time for the early diner option and only left us with one menu with the early diner options on (we were a table of 4) but I can forgive him that.
The early diner here is a good option if you want to try the food out for a first experience, there is a good arrange of mains to choose from and at the time of writing this you can have two courses for £8.99 as long as you eat before 6:30 Monday to Saturday.
We had an enjoyable evening with the only let down being our waitress who had little or no personality, she didn’t want to spend any more time with us than it took to drop our plates off and pick them up.
We were not asked if everything was OK with our food nor were we asked if we need anything more to drink or require anything else at any point and for some strange reason we had pepper pot but no salt on the table.
I think one issue for Beefeater is they have styled their venues and priced their menus at Restaurant levels, but they still feel like more of a nice pub than a nice restaurant. They lack a special ambiance that comes with a good restaurant and judging by our waitress, perhaps not all of the staff has moved with this new business model.
To be honest I think we were unlucky with our waitress, I’ll chalk it up to her just having a bad day it wasn’t a major disappointment to our experience.
That said I’ve now come away from three different Beefeaters having enjoyed my food each time (especially the warm chocolate brownie desert) and I would definitely go back again and would be happy to recommend The Whitegate Inn.