Frankie & Benny’s

When you utter the words «Frankie and Benny’s» to me I immediately think good food, good customer service, and best of all a good time. WELL NEVERTHELESS… this is not what I got at this restaurant. Not only did it take a while to get seated in an empty restaurant but also we ordered drinks that neglected to arrive at our table until I asked for them for a second time. The food took a while to arrive and then my chicken was burned to an incredibly burnt crisp. My friend’s spaghetti was supposed to be infused with chilli but alas it appeared more like it was bathed in the stuff. The poor girl couldn’t even order another drink in fear it would delay our exit from the restaurant by another hour. After looking the waiters/​waitresses straight in the eye around 10 times they finally came to collect our plates and give us the bill. Beforehand we had the choice of this place or Nando’s and I can confidently say I chose incorrectly. Oh and I was the one who gave the 1p tip, which is more than they deserved.

This is pretty much like your average Frankie and Benny’s and is very handy for somewhere to go after/​before bowling or the cinema. First time here was fine, staff friendly and helpful, nice food. Last time was a little later on in the evening (9pm), service was dreadful and the sharing desert we ordered was disappointing for what we paid. Ok place but wont be going back in a hurry

I do not like this restaurant. It offers overpriced prepackaged food that they wheel out week after week, year after year. The restaurant in Nottingham centre conforms to the same ‘boring’ standard.
I often think that you can get a better freshly cooked meal from a bistro style restaurant for a similar price.
If this is your thing then I suppose there is the added benefit of being able to brush-​up on your language skills when you visit the toilet. They play a italian cd in there where it says a sentence in italian and then repeats it in english. A linguphone style production
I preferred the cocktails in the restaurant but found the food pretty mediocre.

I love the atmosphere and the way the retaurant is decorated the new york/​italian theme really works, the food is really nice and the prices are pretty good too, in the evening when its birthdays or dates ect its an enjoyable evening however your celebrating/​going. The staff are nice and friendly and their quick to get your orders the food dosen’t take long before its served and its always really fresh they inform you if theres any problems straight away too like if they havent got anything its obviously the staff are well informed i think hassle free dinners are always good!